Job Summary

• As a receptionist, you will be the first point of contact for visitors, clients, and staff.
• Your role is vital in ensuring the smooth running of the office by providing essential administrative support across the organization.
• You will handle a variety of tasks, ranging from greeting and welcoming guests to managing phone calls, correspondence, and administrative data analysis.
• Your role is key in facilitating a professional and efficient environment for both clients and staff.

Job Responsibilities

• Serve as the first point of contact for clients, guests, and visitors, ensuring a positive and professional experience.
• Direct visitors to the appropriate departments or individuals.
• Answer and direct phone calls appropriately, ensuring all calls are handled efficiently.
• Respond to general inquiries and emails and redirect them to the relevant personnel as necessary.
• Provide general administrative support to staff and management as required.
• Assist in scheduling appointments and managing calendars.
• Coordinate internal and external communications, including distributing correspondence and office mail.
• Perform administrative data analysis to support decision-making and reporting processes.
• Ensure the reception area is tidy and always welcoming.
• Maintain the visitor logbook and keep accurate records of incoming and outgoing visitors.
• Receive, sort, and distribute packages, letters, and deliveries to appropriate departments.
• Ensure outgoing correspondence and parcels are sent out promptly.
• Assist with administrative data-based analysis, organizing and maintaining records and files.
• Perform general office tasks such as filing, photocopying, and document management.
• Provide support to various departments as required, assisting in organizing meetings or events and preparing necessary documents.
• Help with other office-related tasks as needed, ensuring the workplace runs smoothly.
• You will be required to arrive at least 30 minutes before regular office hours to ensure the office is prepared for the day and to close the office an hour after business hours to ensure a smooth transition at the end of workday.
• Supervise and coordinate the activities of janitors to maintain a clean work and general environment
• Prepare and submit daily activity and status reports to the Admin Manager.