Job Summary

• We are seeking an enthusiastic and customer-focused Sales Representative to join our retail team in Wuse 2, Abuja.
• The successful candidate will be responsible for providing excellent customer service, achieving sales targets, and maintaining store standards while creating a positive shopping experience for all customers.

Key Responsibilities
Sales & Customer Service:

• Greet customers warmly and assist them in finding products that meet their needs
• Provide detailed product information and recommendations to customers
• Process sales transactions accurately using POS systems
• Achieve individual and team sales targets consistently
• Handle customer inquiries, complaints, and returns professionally
• Upsell and cross-sell products to maximize sales opportunities

Store Operations:

• Maintain neat and organized product displays and store appearance
• Conduct regular stock checks and report inventory needs to management
• Ensure proper pricing and promotional materials are displayed
• Assist with receiving, unpacking, and organizing new merchandise
• Follow all store policies, procedures, and safety guidelines
• Support store opening and closing procedures as required

Administrative Tasks:

• Maintain accurate sales records and customer information
• Prepare daily sales reports as directed by management
• Participate in stock-taking and inventory management activities
• Handle cash, credit card, and mobile payment transactions securely

Required Qualifications

• Senior Secondary Certificate Examination (SSCE) or equivalent
• 1-3 years of experience in a similar role
• Previous retail or customer service experience preferred but not required
• Fresh graduates are encouraged to apply