Location: Pulka, Bama and Mungono

Carrying out all activities involving social support to individual patients/survivors and linking them with other relevant support services and the community at large, according to BOWDI’s principles and guidelines. Enhancing the target population’s social conditions to positively impact health and protection-related outcomes.

Job Description

• Conduct social assessments and identify the support needs of patients/survivors, including legal, protection, shelter/housing, financial/vocational, food security, and access to medical and psychosocial support services beyond BOWDI’s direct intervention scope.
• Support the provision of holistic care to patients and their families by coordinating with other members of BOWDI’s multidisciplinary team (e.g., medical, MHPSS) and linking with multi-sectoral services such as protection, safety, legal, education, and livelihoods.
• Provide direct social support based on identified needs and facilitate referrals to relevant and evaluated external service providers.
• Ensure systematic follow-up care, including attendance of clinical appointments and tracking referrals made to multi-sectoral services, to improve the overall well-being of patients/survivors.
• Participate in creating and maintaining materials and tools required for social work activities, including facilities and equipment to ensure service continuity.
• Conduct mapping and regular updates of formal and informal support services, including existing community-based resources.
• Assess the quality of available support services, identify gaps, and advocate for a more culturally appropriate and comprehensive social response.
• Maintain accurate records, statistics, and reports on all social work and follow-up activities conducted or facilitated by BOWDI or other external support services.
• Collaborate with the team to prioritize needs and develop intervention plans aligned with BOWDI’s objectives.

Requirements

• Experience:. Prior experience with BOWDI or other NGOs is an advantage.
• Languages: Fluency in English is essential; working knowledge of Hausa and local Dialect is highly desirable.
• Computer Skills: Proficiency in Microsoft Word, Excel, and internet applications.
• Competencies:
  • Results-oriented
  • Teamwork and collaboration
  • Flexibility and adaptability
  • Commitment to service and organizational values