Job Summary

• We are looking for experienced Collection Specialists who will be responsible for managing due, overdue accounts and follow up with payments from persons who have failed to repay their loans or debts on time while maintaining professionalism.

Responsibilities

• Contact clients via phone calls, emails, text messages to discuss due/overdue payments and negotiate repayment plans.
• Review loan agreements, payment histories, and other relevant documents to understand the status of each account and determine the appropriate collection strategies.
• Negotiate payment arrangements, settlements, or restructuring plans with debtors to resolve outstanding balances and facilitate repayment.
• Maintain accurate records of communications, payment agreements, and debt statuses in databases or software systems.
• Provide assistance and guidance to clients, answering questions, addressing concerns, and offering options to help them meet their financial obligations.

Requirements

• Experience in Debt Collections, Customer Service, or Financial services is highly recommended.
• A bachelor’s degree in Finance, Business Administration, or any related field is required.
• Must have served (NYSC)

Other Requirements:

• Strong verbal and written communication skills are essential for effectively communicating with customers, colleagues, and supervisors.Ability to negotiate payment terms and settlements, and possess good persuasion skills.Detail-oriented and organized and to manage multiple accounts, documentation, and deadlines.
• Proficiency in using computers, including spreadsheet software and customer relationship management (CRM).
• Recover outstanding debts while maintaining professionalism and compliance with industry regulations.

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Description

• We are looking for a genius who thrives on clean code, performance optimization, and tackling exciting projects! If you love working with Symfony PHP to build secure, efficient, and innovative financial solutions, we want YOU on our team!

Responsibilities

• Development of new functionality, creation of new services, support for existing solutions, and migration of the application to a microservices structure. Product is a multifunctional FinTech platform for attracting investments and providing customer with financing.
• The product has numerous integrations with various services (banks, service providers, credit bureaus, mobile operators, accounting systems).

Major Technologies:

• Programming language PHP versions 8+
• Framework: Symfony 5/6;
• Infrastructure: Docker, GCP, Gitlab CI/CD;
• Databases: Mysql 5/8, Redis;
• Queue Broker: Rabbit MQ;
• Testing: PHPUnit.

Qualifications

• Candidates should possess a Bachelor’s Degree in Computer Science, or any related field is required.
• Must have served (NYSC)

Major Requirements:

• 3+ years of experience in PHP programming with Symfony (5+ for senior roles);
• Programming experience with PHP version 8;

Experience with PHP framework Symfony and its packages:

• Doctrine;
• Dependency Injection
• Validator
• Event Dispatcher
• Messenger
• API Platform
• Experience with MySQL, Redis, Rabbit MQ;
• Knowledge of REST API;
• Experience with Git, Gitlab CI/CD (nice to have for a middle, a must for a senior);
• Understanding of unit/functional/integration testing and experience in writing tests (PHPUnit);
• Experience in developing and maintaining applications in a microservices architecture (nice to have for a middle, a must for a senior);
• Experience with SWAGGER – API description, generation, and SDK usage (nice to have for a middle, a must for a senior);
• Experience with Docker/docker compose (nice to have for a middle, a must for a senior);
• Knowledge of coding standards and adherence to them;
• Understanding of SOLID and DDD (must);
• Experience with Scrum is to your advantage.

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