Role Summary

We are seeking a dynamic and bilingual International Business Officer to support and oversee facility management (FM) operations across Francophone countries where the company has a presence. S/he will ensure smooth coordination, client engagement, and operational excellence in line with the company’s international business goals.

Key Responsibilities

• Oversee and coordinate FM operations across assigned Francophone countries.
• Serve as the primary liaison between local FM teams and the head office.
• Support business development initiatives and partnerships in Francophone regions.
• Monitor contract performance, ensuring service quality and compliance with SLAs.
• Conduct regular site visits and operational assessments to ensure best practices.
• Prepare and present reports on country performance, client satisfaction, and business opportunities.
• Assist in translating documents, proposals, and communications between French and English as required.
• Participate in tender preparation and proposal development for potential projects in Francophone markets.
• Collaborate with cross-functional teams, including procurement, HR, finance, and compliance, for regional coordination.
• Provide regular reports and insights to management on regional performance and challenges.

Qualifications

• Bachelor\’s degree in Estate Management, Business Administration, Facility Management, or a related field.
• Minimum of 2 years’ experience in Facility Management, Estate Management, or a related business role with international exposure.
• Fluent in French and English (both written and verbal) – mandatory.
• Strong communication, negotiation, and interpersonal skills.
• Excellent project coordination and organizational skills.
• Willingness to travel to various Francophone countries as needed.
• Proven ability to manage cross-cultural teams and work in a fast-paced environment.
• Strong knowledge of MS Application suites