Job Overview

• The MIS Data Officer is responsible for collecting, analyzing, and managing administrative data across all SPAR stores nationwide.
• This role ensures efficient information dissemination, accurate record-keeping, digital documentation, and data-driven reporting to support business decision- making.
• The officer also monitors key operational parameters such as energy consumption and administrative expenses while ensuring compliance with reporting standards.

Key Responsibilities:

Data Collection, Analysis, and Reporting

• Collate and analyze all administrative-related data from SPAR stores nationwide.
• Generate daily, weekly, and monthly reports on key operational metrics, including diesel consumption, complaints, fire management, and administrative expenses.
• Track and report key performance indicators (KPIs) for administrative operations.

Information Management and Record-Keeping

• Maintain a centralized information database for administrative activities at the Head Office.
• Digitally document all admin-related records, ensuring easy access and retrieval.
• Design standardized formats for record-keeping and train store admin officers on their implementation.

Energy and Diesel Consumption Monitoring

• Monitor and analyze diesel (utility tracker), gas, and PHCN energy consumption across all stores.
• Maintain accurate records of diesel stock levels, minimum and reorder levels, procurement, and aligning with Finance Department.
• Manage and operate the Diesel Monitoring System to ensure efficiency and cost control.
• Provide reports on energy consumption trends and recommend cost-saving strategies.

Complaints Registration and Follow-Up

• Register and track complaints from stores nationwide.
• Ensure timely follow-up and resolution of complaints to improve operational efficiency.
• Maintain detailed records of issues and resolutions for reference and trend analysis.

Administrative Support and Coordination

• Compile minutes of periodic and emergency meetings, both internal and external.
• Coordinate and prepare Preventive Maintenance Schedules for all stores nationwide.
• Support asset data management, ensuring accurate tracking and documentation of assets.
• Management and payment of CUG lines to employees on a monthly Basis
• Water reorder level restock to ensure constant provision

Digital Systems Management and Training

• Manage and coordinate AppSheet reporting and training for administrative data collection.
• Train store admin officers on the proper use of reporting tools and data management systems.
• Ensure compliance with digital documentation standards and reporting accuracy.

Key Skills and Qualifications

• Education:Bachelor’s degree in Business Administration, Computer Science, Information Management, or a related field.
• Experience: 3-5 years of experience in data analysis, administration, or MIS roles within retail or corporate environments.

Technical Skills:

• Proficiency in Microsoft Excel, Google Sheets, and data visualization tools.
• Experience with digital documentation and reporting systems (e.g., AppSheet, ERP, or MIS platforms).
• Knowledge of energy monitoring and diesel tracking systems is a plus.

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Good communication and reporting abilities.
• Ability to train and guide store admin officers on data management processes.