Receptionist

Job title: Receptionist

Company: Sigma Consulting Group

Job description: Receptionist (Radiology Hospital)Location: Ikeja, LagosSalary: 150,000 180,000 (Monthly)
Experience Required: Minimum 24 years in a Radiological or Diagnostic Imaging setting
Employment Type: Full-time
Industry: Healthcare / Medical ServicesJob SummaryWe are currently seeking an experienced and professional Receptionist to join our front desk team at a leading Radiology Hospital in Ikeja, Lagos. The ideal candidate must have extensive prior experience in a radiology or diagnostic imaging environment, with a strong understanding of patient flow, scheduling systems, and radiology terminology. This position plays a critical role in delivering excellent patient service and ensuring the smooth daily operation of the front desk.Key ResponsibilitiesPatient Interaction: Greet patients and visitors warmly, provide clear information, and respond to inquiries with professionalism and empathy.Record Keeping: Accurately verify and update patient demographics and ensure seamless registration into the radiology system.Scheduling & Appointments: Coordinate and manage radiology appointments, liaise with referring physicians, and ensure accurate exam scheduling.Data Entry: Enter and maintain precise patient and examination data in electronic health record (EHR) systems.Administrative Tasks: Handle incoming calls, manage patient invoicing and billing, and support administrative functions.Customer Service: Deliver outstanding service to patients, physicians, and internal teams, promoting a positive patient experience.Reception Area Management: Maintain a clean, organized, and professional reception area that reflects the standard of care provided.Key Skills and QualificationsCommunication: Exceptional verbal and written communication skills for interacting with patients, staff, and clinicians.Customer Service: Demonstrated ability to provide friendly, efficient, and patient-centered service.Computer Proficiency: Skilled in using medical software systems, EHR platforms, and Microsoft Office tools.Organizational Abilities: Strong multitasking and organizational skills to manage schedules, calls, and documentation.Basic Billing & Accounting: Working knowledge of invoicing, patient payments, and billing systems.Work Under Pressure: Ability to remain composed and effective in high-volume or time-sensitive situations.Educational QualificationsBachelors Degree (BSc) in Business Administration, Mass Communication, or a related field is required.Additional certification or diploma in Medical Office Administration or Medical Reception is a strong advantage.Industry Experience (Essential)Must have at least 24 years of hands-on experience working in a Radiology, Diagnostic Imaging, or similar medical facility.Familiarity with radiology-specific scheduling systems and terminology is critical.BenefitsCompetitive salary within industry standardsHealth and wellness support (where applicable)Career development opportunities within a reputable radiology practiceSupportive and structured working environmentPerformance-based growth and advancement potentialExposure to a modern, technology-driven healthcare settingWhy Join Us?Join a respected radiology hospital known for excellence in patient careBe a key part of a collaborative and professional medical teamBuild your career in a specialized and rewarding healthcare environmentHow to Apply: Please submit your CV and a cover letter to . Early applications are encouraged.

Expected salary: 150000 per month

Location: Lagos, Lagos State

Job date: Fri, 16 May 2025 22:21:48 GMT