REF: PMM-SP25

Reports to: Director, Innovation Directorate

About the Innovation Directorate

The Innovation Directorate is dedicated to driving transformative change by equipping individuals with the skills, tools, and platforms needed to create sustainable, data- driven, and socially impactful solutions to governance and societal challenges. The Directorate oversees several key initiatives, including Ready to Run, Data Services, School of Politics, and the Social Enterprise Incubator.

Role Summary

We are seeking a dynamic and results-driven professional to support the execution of innovation-driven initiatives within the Innovation Directorate. The successful candidate will be responsible for program coordination, stakeholder engagement, data-driven insights, and operational execution across the Directorate’s units. This role requires a strong understanding of governance, leadership development, and social impact, as well as the ability to work collaboratively with cross-functional teams.

Key Responsibilities

Program Implementation & Coordination

• Support the planning and execution of initiatives under the Innovation Directorate,including Ready to Run, Data Services, and other strategic programs.
• Assist in developing training materials, workshops, and resources for program participants.
• Manage program logistics, including scheduling, event coordination, and resource allocation.
• Monitor program performance, ensuring alignment with strategic objectives and KPIs.

Stakeholder Engagement & Partnerships

• Engage with key stakeholders, including faculty, mentors, political leaders, and program participants, to enhance program impact.
• Support the establishment and maintenance of partnerships with external organizations, funders, and thought leaders in governance, leadership, and innovation.
• Represent the Innovation Directorate in external meetings, conferences, and events.

Data & Impact Measurement

• Work closely with the Data Services unit to track program effectiveness and generate insights for continuous improvement.
• Support the development of reports, case studies, and success stories that demonstrate program impact.
• Maintain a centralized database for program participants, stakeholders, and key metrics.

Strategic Support & Innovation

• Contribute to the development of innovative program models and strategies to enhance the reach and effectiveness of the Directorate.
• Conduct research on best practices in governance, leadership development, and social impact to inform program design.
• Provide strategic recommendations to the Director on emerging trends and opportunities in the innovation and leadership space.

Qualifications & Experience

• Bachelor’s or Masters degree in Monitoring & Evaluation, Public Policy, Political Science, Development Studies, Business Administration, Social Sciences, or a related field.
• 5+ years of experience in program management, governance initiatives, leadership development, or social innovation.
• Monitoring, Evaluation, Accountability, and Learning (MEAL) expertise, including designing and implementing M&E frameworks, data collection, impact assessment, and adaptive learning strategies.
• Proven ability to develop and track Key Performance Indicators (KPIs) for program effectiveness.
• Knowledge of / experience with quantitative and qualitative research methodologies, data analysis, and visualization tools (e.g., Excel, Power BI).
• Strong understanding of political leadership, civic engagement, and capacity-building programs.
• Experience in report writing, stakeholder reporting, and donor reporting using data- driven insights.
• Excellent organizational, communication, and stakeholder management skills.
• Ability to work independently, take initiative, and thrive in a fast-paced environment.

Preferred Skills

• Experience using MEAL tools and methodologies such as Theory of Change,
• Logframes, Results-Based Management (RBM), Outcome Mapping, and Most Significant Change (MSC).
• Familiarity with governance ecosystems in Nigeria and Africa.
• Ability to synthesize data and communicate findings effectively to different audiences (technical and non-technical stakeholders).
• Strong project management skills with proficiency in tools like Excel, PowerPoint,
• Power BI, and data visualization platforms.
• Ability to work across teams and foster a culture of learning and continuous improvement.

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REF:  TMLD-PRIVBNK25

Position Overview:

The Team Lead – Private Banking is responsible for managing and leading a team of private banking professionals to deliver exceptional wealth management solutions to high-net-worth individuals (HNWIs) and ultra-high-net-worth individuals (UHNWIs). This role combines leadership, client relationship management, and strategic planning to grow the private banking segment while ensuring the highest standards of service and compliance.

This role is pivotal in driving the growth of the private banking business, fostering long-term client relationships, and positioning the team as a trusted provider of bespoke financial solutions.

Key Responsibilities:

Team Leadership and Development:

• Lead, mentor, and manage a team of private bankers, relationship managers, and support staff.
• Set performance targets and ensure team members achieve or exceed individual and team objectives.
• Provide ongoing coaching, training, and professional development to enhance team capabilities.

Client Relationship Management:

• Oversee the acquisition, retention, and growth of HNW and UHNW client relationships.
• Support team members in delivering personalized financial solutions, including wealth management, investment advisory, estate planning, and credit services.
• Serve as a point of escalation for complex client issues, ensuring timely and effective resolution.

Strategic Planning and Business Development:

• Develop and execute strategies to grow the private banking portfolio, including client acquisition and cross-selling opportunities.
• Collaborate with internal stakeholders to identify new products and services that meet client needs.
• Analyze market trends and competitor activities to inform strategic decisions.

Risk Management and Compliance:

• Ensure adherence to all regulatory and internal compliance requirements.
• Monitor team activities to maintain a high standard of ethical conduct and risk management.
• Regularly review client portfolios to ensure alignment with risk appetite and investment goals.

Operational Excellence:

• Oversee the day-to-day operations of the private banking team, ensuring efficiency and effectiveness in service delivery.
• Work with support teams to streamline processes and enhance client experiences.
• Prepare and present reports on team performance and market insights to senior management.

Qualifications:

Education:

• Bachelor’s degree in Finance, Economics, Business Administration, or a related field (MBA or equivalent is an advantage).

Experience:

• 8–12 years of experience in private banking, wealth management, or a related field
• Proven experience in leading and managing teams in a high-performance environment.

Skills:

• Strong knowledge of wealth management products, financial planning, and investment strategies.
• Excellent leadership, interpersonal, and communication skills.
• Demonstrated ability to build and maintain relationships with HNWIs and UHNWIs.
• Deep understanding of risk management and compliance frameworks.

Key Competencies

• Leadership and Team Building
• Client-Centric Approach
• Strategic Thinking and Problem Solving
• Financial and Market Acumen
• Ethical Judgment and Integrity