Monthly Salary: ₦250,000 – ₦300,000
Accommodation: Provided
Experience Required: Minimum of 5 years
Work Schedule: 6:00 AM start time, one day off per week

About the Role

We are seeking an experienced and detail-oriented Housekeeping Supervisor to lead and manage all housekeeping operations at our luxury beach resort in Lekki–Ajah.

The ideal candidate will be responsible for supervising housekeeping staff, ensuring impeccable cleanliness across all guest rooms and public areas, and maintaining a high standard of hygiene and guest satisfaction in line with resort hospitality standards.

This role requires excellent leadership, organizational skills, and a proactive approach to maintaining an elegant and welcoming environment that reflects the resort’s premium brand image.

Key Responsibilities

Staff Supervision and Training

• Supervise, train, and motivate housekeeping staff to achieve and maintain high performance standards.
• Prepare staff rosters and assign daily cleaning duties.
• Conduct regular performance evaluations, feedback sessions, and team briefings.

Cleaning and Maintenance Oversight

• Ensure all guest rooms, public spaces, and beach-adjacent areas are cleaned and maintained to the highest standards.
• Conduct routine inspections to uphold cleanliness, sanitation, and maintenance quality.
• Report and follow up on maintenance issues with relevant departments.

Inventory and Supplies Management

• Monitor and manage inventory of linens, cleaning supplies, and guest amenities.
• Ensure proper usage, care, and maintenance of cleaning tools and machinery.
• Prepare requisitions for restocking and ensure cost-effective utilization of supplies.

Guest Relations and Service Quality

• Respond promptly to guest inquiries, requests, or complaints in a professional manner.
• Ensure guest satisfaction through attention to detail, personalized service, and prompt resolution of issues.
• Maintain positive guest feedback scores and service reviews.

Safety, Hygiene, and Compliance

• Enforce company policies and safety protocols within the housekeeping team.
• Ensure compliance with hygiene, environmental, and health standards.
• Conduct safety briefings and ensure staff adhere to resort cleanliness and sanitation guidelines.

Operational Efficiency and Collaboration

• Work closely with Front Office, Maintenance, and Food & Beverage teams to ensure coordinated operations.
• Contribute to developing efficient cleaning procedures and operational systems that enhance productivity and reduce costs.

Qualifications & Requirements

Education:

• Bachelor’s Degree in Hospitality Management, Hotel Administration, or a related discipline (preferred).
• Relevant certifications or diplomas in Housekeeping, Hotel Management, or Facility Management will be an added advantage.

Experience:

• Minimum of 5 years of experience in a housekeeping role within the hospitality industry, with at least 3 years in a supervisory or managerial capacity.
• Previous experience in a beach resort or hotel environment is highly desirable.

Skills and Competencies:

• Strong leadership and team coordination skills.
• Excellent communication and interpersonal abilities.
• Proficiency in housekeeping operations, cleaning standards, and sanitation procedures.
• Knowledge of inventory management and cost control.
• High attention to detail, organization, and time management.
• Ability to multitask and thrive in a fast-paced hospitality environment.

Compensation & Benefits

• Competitive monthly salary: ₦250,000 – ₦300,000
• Free on-site accommodation
• Health and wellness support (where applicable)
• Performance-based incentives and recognition programs
• Professional development and training opportunities
• Supportive and structured work environment
• Opportunities for career growth within the organization