Locations: Lokogoma & Wuse 2 – Abuja (FCT)

Purpose Statement

• We’re looking for a passionate and customer-focused Smoothie Sales Representative to become a key part of our team.
• In this role, you’ll represent our brand by guiding customers toward tasty, health-conscious smoothie choices that align with their wellness goals.
• You’ll also be responsible for boosting sales, recommending nutritional add-ons, and maintaining a clean, inviting store atmosphere.

Main Duties and Functions

• Warmly welcome customers and guide them in choosing products that support their health and fitness goals.
• Recommend and upsell nutritional supplements and add-ons in a friendly, helpful manner.
• Create and serve personalized smoothies by following established company recipes.
• Perform prep work including washing, cutting, and measuring fruits, vegetables, powders, and liquids.
• Package orders accurately and manage pick-up or delivery orders as needed.
• Carry out opening and closing procedures and complete daily operational checklists.
• Respond to customer inquiries related to products, orders, and complaints.
• Identify and generate sales leads, including upselling and cross-selling opportunities during customer engagements.
• Accurately record all customer interactions in CRM or internal tracking systems.
• Work closely with departments such as sales and logistics to resolve complex customer issues.
• Deliver product information, troubleshoot basic concerns, and escalate issues when needed.
• Share insights on customer behavior and trends, recommending improvements to enhance processes.
• Adhere to communication guidelines while consistently representing the brand in a positive manner.
• Maintain cleanliness throughout the store and adhere strictly to food safety regulations.
• Use POS systems efficiently while delivering friendly and prompt customer service.

Qualifications

• Higher Education Diploma or equivalent; further education is a plus at least 2 years experience.

Essential Skills:

• Experience in food service, retail, or sales is an asset.
• Skilled in multitasking, adaptability, telephone etiquette, customer service, time management, organization, attention to detail, scheduling, and proficient use of technological tools.
• Demonstrates professionalism and a strong focus on quality.
• Exceptional communication abilities, with strengths in empathy, active listening, and conflict resolution.
• Highly developed problem-solving skills and keen attention to detail.
• Enthusiastic and customer-oriented, with strong interpersonal skills.
• Genuine interest in health, fitness, and wellness, particularly nutrition.
• Willingness to work flexible hours, including days, evenings, and weekends.
• Physically able to stand for extended periods.
• Capable of following recipes and procedures while upholding the store’s visual and operational standards.
• Professional, friendly, and dependable demeanor.

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Locations: Wuse 2 and Lokogoma, Abuja (FCT) 
Employment Type: Full-time

Purpose Statement

• We are looking for a skilled and enthusiastic Chef to take the lead in our kitchen, crafting meals that are not only nutritious and flavorful but also artfully presented.
• The ideal candidate will have a solid background in health-focused cuisine, exceptional culinary expertise, and a thorough understanding of various dietary needs.

Main Duties and Functions

• Design and prepare wholesome, seasonal, and nutrient-dense dishes that align with the organisation’s health-focused philosophy.
• Maintain exceptional standards of food quality, presentation, and kitchen cleanliness in every dish served.
• Develop creative and innovative recipes that reflect current health trends and cater to diverse customer preferences.
• Manage daily kitchen operations, including food preparation, cooking, plating, and maintaining a clean workspace.
• Select, source, and oversee the use of fresh, organic, and locally-sourced ingredients whenever feasible.
• Control portion sizes and minimize food waste to optimize cost-efficiency and support sustainable practices.
• Uphold strict compliance with food safety, hygiene, and sanitation standards at all times.
• Lead, train, and support kitchen staff to ensure consistent execution and high performance.
• Work closely with management to create menus and specials that respond to customer feedback and emerging nutritional trends.

Qualifications

• Higher Education Diploma or equivalent; culinary school training or certification is a plus.

Essential Skills:

• 3 years demonstrated experience as a Chef in a health-conscious or similar culinary setting.
• Strong understanding of nutritional cooking, dietary restrictions, and ingredient alternatives.
• Culinary qualification or relevant certification is preferred.
• Proven leadership abilities with excellent time management and organizational skills.
• A creative mindset and genuine passion for healthy food and overall wellness.
• Ability to perform effectively in a fast-paced and high-pressure kitchen environment.
• Solid knowledge of kitchen tools, equipment, and professional cooking techniques.
• Willingness to work flexible hours, including evenings, weekends, and holidays as required.
• Knowledge of food labeling and calorie counting.
• Strong teamwork, communication abilities and organizational skills.

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