Summary

• As a Sales Executive, you are responsible for generating new business leads, building relationships with existing clients, and increasing revenue for the hotel through effective sales and marketing strategies, with a focus on business development and growth.

Key Responsibilities
Lead Generation:

• Actively prospect for new clients through networking, cold calling, email campaigns, and attending industry events.
• Identify and cultivate relationships with key decision-makers within corporate accounts, travel agencies, and event planners.
• Maintain a robust pipeline of potential clients by tracking leads and follow-ups.

Sales Process Management:

• Respond promptly to sales inquiries and provide detailed information about the hotel’s facilities, packages, and pricing.
• Conduct site inspections and present tailored proposals to meet client needs, including room blocks, meeting space, catering options, and special requests.
• Negotiate room rates, contract terms, and payment schedules to secure profitable bookings.
• Close deals effectively and ensure accurate booking details are entered into the property management system.

Relationship Building:

• Maintain regular communication with existing clients to foster strong relationships and encourage repeat business.
• Provide excellent customer service throughout the booking process and during the stay.
• Address client concerns and resolve issues promptly to maintain satisfaction.

Reporting and Analysis:

• Track sales performance against targets, identify trends, and analyze market conditions.
• Prepare sales reports and presentations for management, highlighting key achievements and areas for improvement.
• Utilize CRM software to manage sales pipeline and customer data effectively.

Business Development and Growth:

• Identify and pursue new business opportunities through research, networking, and partnerships.
• Develop and implement business development strategies to increase revenue and market share.

Qualifications

• Interested candidates should possess a BA / B.Sc Degree with 5 years experience.