The Role

• You will be the vital first impression and last line of defence for high-end bars, clubs, private events, and corporate locations. Your primary responsibilities will include:
• Access Control: Checking IDs, managing guest lists, and enforcing venue capacity.
• Conflict Resolution: De-escalating tense situations and professionally handling disruptive patrons.
• Security Patrols: Proactively monitoring the venue environment to ensure a safe and secure atmosphere for all guests and staff.
• Customer Service: Greeting patrons warmly and maintaining a friendly, yet firm, demeanor.
• Emergency Response: Acting swiftly and decisively during medical or security emergencies.

We Are Looking For:

• SIA Licence: A valid and up-to-date Security Industry Authority (SIA) Door Supervisor licence is essential.
• Experience: Proven experience in a busy door supervision or bouncer role.
• Physical Fitness: Excellent physical condition and a commanding presence.
• Communication Skills: Clear, professional, and effective verbal communication.
• Reliability: A strong work ethic, punctuality, and the ability to work flexible hours, including nights and weekends.
• Team Player: The ability to work seamlessly as part of a dedicated security team.

Why Join Cyforce Security?

• Competitive Pay: We offer excellent, industry-leading hourly rates.
• Professional Development: Opportunities for advanced training and career progression.
• Reputation: Work with a highly reputable, ethical, and growing security firm.
• Prime Locations: Secure contracts at some of the most sought-after venues in the region.

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Key Responsibilities:

• Supervisory Leadership: Directly supervise, coordinate, and direct the daily operations of the security guard team. This includes scheduling, deployment, and performance management.
• Team Development: Train, mentor, and motivate security personnel to ensure adherence to all protocols, professional standards, and effective execution of duties.
• Operational Oversight: Ensure all security posts are staffed, patrols are conducted effectively, and equipment is in good working order.
• Incident Management: Act as the first point of escalation for all security incidents, emergencies, and disturbances. Document and manage all reporting related to incidents thoroughly and accurately.
• Compliance & Protocol: Ensure all security guards are consistently following established policies, procedures, and safety regulations to protect personnel, assets, and facilities.
• Direct Reporting: Serve as the primary security liaison, reporting directly to the Chief Security Officer (CSO) with daily operational updates, incident summaries, and strategic recommendations.

Qualifications:

• Proven experience in a supervisory or leadership role within a professional security environment.
• Strong knowledge of security operations, risk assessment, and incident response.
• Excellent communication, interpersonal, and team management skills.
• Ability to make quick, sound decisions under pressure.

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