Responsibilities

• Supervise daily food and beverage operations
• Ensure high standards of customer service
• Manage and train service staff
• Monitor inventory and order supplies
• Coordinate with kitchen and bar teams
• Handle customer complaints and feedback
• Ensure compliance with health and safety regulations
• Assist in menu planning and promotions
• Schedule staff shifts and manage labor costs
• Maintain cleanliness and organization of service areas

Requirements

• High school diploma or equivalent; hospitality degree preferred
• Proven experience in food and beverage service
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Knowledge of health and safety regulations
• Ability to work flexible hours, including weekends
• Attention to detail and problem-solving skills
• Customer-focused mindset
• Experience with POS systems and inventory management
• Ability to multitask in a fast-paced environment