Location: New Makun City, Ogun

Responsibilities

• Serve as the first contact for customer inquiries and complaints.
• Maintain a positive, professional, and customer-focused attitude at all times.
• Handle and resolve customer complaints quickly and effectively.
• Foster strong relationships with existing and prospective customers to ensure continual business.
• Prepare daily, weekly, and monthly reports on customer service performance metrics.

Requirements

• HND / Bachelor’s Degree in Business Administration, or any related field.
• Minimum of 3 years of experience in customer service in an FMCG or Oil & Gas sector.
• Excellent verbal and written communication skills.
• Strong problem-solving and multitasking abilities.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM software.
• Professional demeanor, integrity, and customer-oriented mindset.

go to method of application »