Job Overview

• We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our clients.
• The ideal candidate will ensure smooth front desk operations and provide excellent customer service to our fitness and dance community.

Key Responsibilities

• Greet clients and visitors warmly and professionally.
• Answer and direct phone calls, emails, and inquiries.
• Register new clients and manage class or gym bookings.
• Maintain front desk security and organization (sign-in books, ID checks, etc.).
• Provide accurate information about services, schedules, and fees.
• Handle payments and issue receipts as needed.
• Ensure cleanliness and orderliness of the reception area.
• Support the administrative needs of instructors and management.
• Monitor attendance and assist with client check-ins.

Requirements

• Minimum of SSCE/OND; additional training or administrative qualifications is a plus.
• Prior experience in a receptionist or customer service role is an advantage.
• Strong interpersonal and communication skills.
• Good organizational and multitasking abilities.
• Basic computer skills (MS Office, email).
• Friendly, professional appearance and demeanor.
• Must be reliable, punctual, and customer-focused.