Key Responsibilities

• Contact customers for repayment of outstanding loans via phone calls, emails, and field visits.
• Negotiate repayment plans and ensure prompt collections.
• Maintain detailed records of all communications and recovery activities.
• Prepare daily, weekly, and monthly collection reports.
• Escalate delinquent accounts to management when necessary.
• Ensure compliance with regulatory standards and company policies during collection activities.
• Support in reducing non-performing loans (NPL) and improving portfolio quality.

Requirements & Skills

• HND/B.Sc. in Business Administration, Finance, Accounting, Economics, or related field.
• Maximum of 2 years’ experience in loan recovery, credit control, or debt collection (preferably in financial institutions).
• Strong negotiation and persuasive communication skills.
• Good knowledge of loan recovery procedures and regulations.
• Ability to work under pressure and meet collection targets.
• High ethical standards and integrity.

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Key Responsibilities

• Receive, review, and process loan applications.
• Conduct preliminary assessment of applicants’ creditworthiness.
• Verify customer information, documentation, and eligibility.
• Prepare loan files and forward to credit/approval committees.
• Liaise with customers to resolve documentation or compliance issues.
• Ensure timely loan disbursement and proper record-keeping.
• Generate reports on loan applications, approvals, and disbursements.
• Ensure compliance with internal policies and external regulatory standards.

Requirements & Skills

• HND qualification / B.Sc. Degree in Finance, Accounting, Economics, Business Administration, or a related field.
• Maximum of 2 years experience in loan processing, credit analysis, or banking operations.
• Strong attention to detail and analytical skills.
• Good knowledge of credit policies, lending procedures, and regulatory guidelines.
• Proficiency in Microsoft Office Suite and loan management software.
• Strong interpersonal and communication skills.
• Ability to work with deadlines and handle confidential information.