About the job

The CTO will lead the Bank’s digital transformation agenda, technology strategy, and IT operations. This role is pivotal in driving innovation, enhancing customer experience through technology, ensuring robust system security, and aligning technology initiatives with overall business goals to position the Bank as a leading digital-first microfinance institution in Nigeria and Africa.

• Define and execute the Bank’s technology vision, strategy, and roadmap in line with business objectives and regulatory requirements.
• Drive innovation in digital banking products, channels, and processes to enhance customer experience and operational efficiency.
• Oversee IT infrastructure, core banking systems, and digital platforms, and ensure high availability, scalability, and resilience.
• Enforce strong security protocols, data privacy measures, and disaster recovery frameworks to protect customer and institutional assets.
• Explore and implement fintech partnerships, AI, blockchain, cloud, and other emerging technologies relevant to financial inclusion and banking.
• Ensure technology operations comply with regulatory guidelines, data protection laws, and other applicable standards.
• Manage technology vendors, service providers, and fintech partners to deliver value and maintain cost efficiency.
• Build and mentor a high-performing technology team, fostering a culture of innovation, agility, and accountability.
• Leverage data and digital tools to personalize customer experiences, improve service delivery, and drive adoption of digital banking solutions.
• Work closely with all Department Heads to align technology with business goals and growth plans across Africa.

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (Master’s degree or MBA preferred).
• Minimum 10–12 years in IT/technology leadership, with at least 5 years in an executive role within banking/fintech/digital financial services. Proven track record of leading digital transformation.
• Strong understanding of core banking systems, digital banking platforms, cloud computing, API integration, cybersecurity, enterprise architecture, and data analytics.
• Strong strategic thinking, change management, and stakeholder engagement capabilities.

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Job Description

We are looking to hire a Head of Investor Relations who will be responsible for coordinating quarterly earnings calls and support the ongoing communications activities of the firm with shareholders and sell-side research analysts. Foster positive relationships with existing and potential investors, providing timely and accurate information to support investment decision-making, Organizing and supporting the annual meeting. Ensuring employees have a sales first orientation and drive the overall business development budget of the firm.

• Develop comprehensive investor relations strategies and communication plans.
• Draft documents including press releases, presentations, and annual reports for investors.
• Obtain necessary approvals from relevant stakeholders.
• Execute investor relations activities to enhance transparency and trust among investors.
• Ensure all frameworks/policies have milestones and measurable KPIs which should be achieved within one year of resumption and renewable every year afterwards.
• Develop strategies for managing relationships with external stakeholders such as customers, suppliers, and regulatory bodies.
• Draft external communications and ensure alignment with organizational objectives.
• Obtain approvals and oversee the execution of external relations initiatives.
• Build and maintain relationships with institutional investors and analysts.
• Develop tailored communication strategies for institutional investors.
• Obtain approvals and implement initiatives to enhance relationships with institutional investors.
• Timely revision of all frameworks/policies annually based on the previous year’s learnings.
• Understand the requirements and objectives of the J10 policy.
• Develop an implementation plan and timeline.
• Execute the J10 policy in alignment with board directives and organizational goals.
• Conduct market research and analysis to identify trends and opportunities.
• Develop frameworks for assessing economic indicators and their impact on the organization.
• Obtain approvals and implement policies to support informed decision-making.
• Promote a culture of prioritizing sales and revenue generation across the organization.
• Develop training programs and initiatives to instill a sales-focused mindset.
• Monitor and evaluate the adoption of the “sales first” culture and provide guidance as needed.

Requirements

• Strong understanding of financial markets, investment products, and economic trends and ability to analyze financial statements and interpret complex financial data.
• Excellent written and verbal communication skills to effectively convey complex financial information and create compelling presentations, reports, and other communication materials.
• Strong interpersonal skills to build and maintain positive relationships with investors, analysts, other stakeholders and work collaboratively with internal teams and senior leadership.
• Proficiency in financial analysis and modeling and ability to provide insights into market trends and investor behavior.
• Strong organizational and project management skills and detail-oriented approach to ensure accuracy in reporting.
• Stay informed about industry trends, market conditions, and competitor activities to provide informed recommendations for investor relations
• BSc in finance, business, or a related field
• Advanced degree or professional certification
• Above 8-12 years proven experience in investor relations, research, financial, analysis, or related roles within the financial services industry

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