ABOUT THE JOB: 

The Child Case Worker is responsible for providing direct support and services to children and their families to ensure their safety, well-being, and development. This role involves assessing the needs of children, developing and implementing individualized care plans, and coordinating with various service providers to deliver comprehensive support. 

MAIN RESPONSIBILITIES: 

The Child Case Worker will be responsible for the following, including those not listed but are extensions of those expressly stated: 

•  Provide individually tailored comprehensive Child Protection Case Management Services to Unaccompanied, Separated, and Other Vulnerable Children in line with the Case Management Standard Operating Procedures.
• Receive and provide referral services for specialized case management services.
• Ensure the confidentiality of the information collected during the case management services and input the information on the CPIMS+.
• Establish a harmonious working environment with a wide range of stakeholders more, specifically, children, beneficiaries, service providers, community leaders, religious leaders, and local government authorities.
• Undertake home visits to families of children receiving case management services 
• Respect confidentiality and follow ethical guidelines/ standards
• Prepare and share with line manager monitoring reports/updates
• Participate in Case conferences for the management of complex cases 
• Maintain the highest standards of professional conduct and ensure actions do not put children at risks

Required Skills and Competencies: 

• Strong interpersonal and communication skills, with the ability to build rapport and trust with children and families.
• Excellent organizational and time-management skills, with the ability to manage multiple cases and priorities effectively.
• Proficiency in case management software and Microsoft Office Suite.
• Ability to handle complex and sensitive situations with empathy and professionalism.

Qualification: 

• Bachelor’s degree in Social Work, Child Development, Psychology, or a related field. (Master’s degree preferred).
• Relevant certification or licensure.
• Proven experience (at least 2 years) working with children and families in a case management or social work role..