- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 years
- Location Rivers
- City Port Harcourt
- Job Field Customer Care 
Customer Engagement Officer at Detopsy Engineering Limited
Customer Engagement Officer
What You’ll Do
- Engage with customers via email, phone calls and WhatsApp
- Follow up on inquiries, provide product information, and assist with purchases
- Maintain a daily log of customer interactions and feedback
- Collaborate with the sales team to ensure smooth handovers and timely updates
- Identify upselling opportunities and nurture long-term customer loyalty
Who You Are:
- Excellent communicator with a friendly, persuasive tone
- Confident on phone calls and comfortable using WhatsApp Business tools
- Organized, responsive, and great at follow-through
- Previous experience in customer service or sales is a plus
- Passionate about clean energy and helping people make smart choices.
Requirements
- Interested candidates should possess a minimum of HND / B.Sc Degree with 3 years experience.
What We Offer
- Competitive salary and performance bonuses
- Training and growth opportunities
- A vibrant, mission-driven team
- Room to innovate.
Method of Application
Interested and qualified candidates should send their Applications to: careers@detopsyengineering.com using the job title as the subject of the email.
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