Role Overview

• We are seeking a proactive and versatile HR & Learning and Development Manager to lead staff performance, drive employee development, and enhance overall employee experience within our organization.
• This role combines Learning & Development, Performance Management, HR Administration, and Employee Experience to ensure a highly engaged, high-performing workforce that supports the company’s growth strategy.

Key Responsibilities
Learning & Development (L&D):

• Conduct training needs analysis and develop annual learning calendars.
• Design, implement, and evaluate training programs to build employee capabilities.
• Facilitate workshops, onboarding sessions, and leadership development programs.
• Partner with department heads to align learning initiatives with business goals.

Performance Management:

• Lead the performance review process (quarterly and annual).
• Develop and implement KPIs, appraisal tools, and performance frameworks.
• Provide coaching and support to managers in driving employee performance.
• Track performance metrics and prepare management reports.

HR Administration:

• Maintain employee records, contracts, and HR databases.
• Ensure compliance with labor laws, company policies, and HR best practices.
• Oversee payroll inputs, leave management, and staff documentation.
• Support recruitment, onboarding, and exit processes as required.

Employee Experience & Engagement:

• Design and implement employee engagement initiatives to foster a positive work culture.
• Lead staff recognition and wellness programs.
• Conduct employee surveys, analyze feedback, and recommend improvements.
• Serve as a trusted partner for employee relations, handling concerns with empathy and confidentiality.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field (HR certification is an advantage).
• 5+ years’ HR experience with strong exposure to L&D and performance management.
• Proven track record in designing and implementing HR and training initiatives.
• Excellent interpersonal, facilitation, and communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• High level of discretion, professionalism, and problem-solving ability.