Key Responsibilities
Facilities & Infrastructure Management:

• Supervise maintenance of estate infrastructure including roads, lighting, plumbing, water systems, and power supply (including generators and inverters).
• Ensure preventive and corrective maintenance schedules are adhered to.
• Coordinate and manage service providers, technicians, and contractors for quality and timely delivery.

Estate Operations:

• Oversee daily estate operations such as landscaping, janitorial services, security management, and waste disposal.
• Conduct regular inspections to maintain high standards of cleanliness and appearance.
• Ensure uninterrupted utility services and respond swiftly to emergencies or complaints.

Resident Relations:

• Serve as primary point of contact for residents’ facility-related issues or inquiries.
• Manage resident communications professionally, ensuring prompt resolutions to concerns.
• Organize periodic feedback and estate meetings to foster engagement and satisfaction.

Compliance & Safety:

• Ensure estate compliance with health and safety standards, environmental laws, and community guidelines.
• Maintain safety logs, risk assessments, and emergency procedures documentation.
• Train and supervise security personnel and ensure estate access protocols are enforced.

Budgeting & Administration:

• Prepare and manage the estate’s operations and maintenance budget.
• Oversee the timely billing and collection of service charges, ensuring transparency and accountability.
• Track expenses, service records, and inventory for supplies and equipment.
• Generate routine reports and financial summaries for senior management and stakeholders.

Requirements

• Education: Bachelor’s Degree in Facility Management, Estate Management, Engineering, or a related field.
• Experience: 3–5 years managing residential or luxury estates.

Skills:

• Excellent communication and interpersonal skills
• Proven leadership and organizational capabilities
• Proficiency in maintenance systems
• Strong understanding of community management and hospitality standards.