Key Responsibilities

• Maintain accurate and up-to-date employee records for all outsourced staff.
• Follow up with employees to ensure submission of required documentation (e.g., guarantor forms, referee forms, credentials, medicals, etc.).
• Verify guarantors and referees provided by staff to ensure authenticity and compliance with client requirements.
• Ensure timely collation, filing, and secure storage of all HR documents (both physical and electronic).
• Provide documentation support during onboarding of new hires, ensuring all staff have complete files before deployment.
• Track and report on documentation status across all projects and clients.
• Liaise with HRBPs to ensure smooth coordination between staff engagement and documentation processes.
• Ensure compliance with internal HR policies, client requirements, and statutory regulations.
• Support audits and client requests by providing accurate and complete staff records.
• Flag gaps, risks, or non-compliance issues in staff documentation and escalate promptly.

Qualifications & Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2–4 years’ experience in HR administration, records management, or compliance.
• Strong knowledge of HR documentation processes and compliance requirements.
• Excellent organizational and record-keeping skills with attention to detail.
• Ability to maintain confidentiality and handle sensitive employee data.
• Strong communication and follow-up skills.
• Proficiency in MS Office (Word, Excel, Outlook) and HR information systems.