Job Summary

• The Field Technical Engineer is responsible for the deployment, installation, maintenance, and repair of fiber optic infrastructure at customer and network sites.
• This role requires hands-on technical expertise to support fiber rollouts, customer activations, and fault resolution, ensuring reliable and high-quality service delivery.
• The ideal candidate is proactive, detail-oriented, and dedicated to providing seamless connectivity to both residential and business customers.

Key Responsibilities

• Execute field installations of fiber optic cables for FTTH, FTTB, and backbone networks.
• Perform fiber splicing, termination, and testing using OTDR, power meters, and splicing machines.
• Conduct site surveys for new deployments and prepare comprehensive technical reports.
• Install, configure, and test customer-premises equipment (CPE) such as ONUs and routers.
• Troubleshoot and resolve connectivity issues for residential and enterprise customers.
• Ensure clean, secure, and compliant routing/termination of fiber cables.
• Collaborate with the NOC and support teams to provide timely field updates and resolve escalations.
• Follow all health, safety, and quality standards during installations and repairs.
• Maintain accurate documentation and reporting of all field activities, fiber routes, and site visits.
• Provide basic training and guidance to customers on the use and care of installed equipment.

Requirements

• Interested candidates should possess a BSc Degree / HND.