Job Summary

• We are seeking a highly motivated and energetic Marketing Officer to join our client’s growing FMCG team.
• The ideal candidate will be responsible for promoting and expanding our brand presence across the South-East region.
• This role requires a dynamic individual with strong communication skills, a high sense of integrity, and a passion for learning.
• The Marketing Officer will be expected to travel frequently within the region and drive the company’s market share through proactive engagement and innovative marketing strategies.

Key Responsibilities

• Brand Promotion: Develop and execute marketing strategies to promote the company’s products and increase market penetration across the South-East region.
• Market Research: Conduct thorough market research to understand consumer preferences, competition, and industry trends in the region.
• Customer Engagement: Build and maintain strong relationships with customers, retailers, and distributors. Organize events, promotions, and product launches to enhance brand visibility.
• Sales Support: Work closely with the sales team to drive sales and achieve targets through effective marketing campaigns and promotional activities.
• Traveling and Fieldwork: Regularly travel across the South-East region to monitor market conditions, promote products, and gather feedback from customers and stakeholders.
• Reporting: Monitor and report on the effectiveness of marketing campaigns, including tracking sales growth, customer acquisition, and other key performance indicators (KPIs).
• Collaboration: Work collaboratively with the marketing team, sales team, and other departments to implement initiatives that align with company goals.
• Continuous Improvement: Stay updated on marketing trends and best practices, and be proactive in recommending new approaches to improve the company’s market position.

Key Requirements

• Minimum of a Bachelor’s Degree in Marketing, Business Administration, or a related field.
• 3-4 years of experience in marketing or a related role, preferably in FMCG.

Skills & Attributes:

• Strong communication skills (both written and verbal).
• Excellent interpersonal skills with the ability to build relationships with clients and stakeholders.
• High sense of integrity and professionalism.
• Self-motivated, goal-driven, and eager to learn.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills.
• Must possess a valid driver’s license and be able to drive.
• High level of agility and flexibility with a readiness to travel frequently.
• Preferably male to ensure gender balance in the department.

Personal Characteristics:

• Strong desire to learn and improve oneself.
• Resilient, resourceful, and adaptable to changing work environments.
• Energetic and motivated to meet deadlines and targets.
• Positive attitude with a passion for brand building and customer relations.

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Position Overview

• The Pharmacy Sales Assistant provides frontline support to customers, assists in dispensing over-the-counter (OTC) medications, manages sales transactions, maintains stock levels, and ensures a clean, safe, and customer-friendly pharmacy environment.
• This role serves as a bridge between professional pharmacy services and customer experience, ensuring compliance with pharmacy regulations while delivering exceptional service.

Key Responsibilities
Customer Service & Sales:

• Greet customers warmly and provide assistance in locating products.
• Offer accurate information on OTC medications, healthcare, and wellness products (within the scope of training and under the pharmacist’s guidance).
• Upsell and cross-sell pharmacy products, including supplements, skincare, and wellness solutions.
• Handle customer complaints professionally, escalating to the pharmacist where required.

Dispensing Support:

• Assist pharmacists in preparing and packaging prescriptions in line with standard operating procedures.
• Ensure correct labeling, pricing, and stock rotation of pharmacy items.
• Maintain patient confidentiality at all times.

Inventory & Stock Management:

• Receive, unpack, and check deliveries against invoices and purchase orders.
• Monitor stock levels, report shortages, and assist in placing replenishment orders.
• Conduct periodic stock counts and assist with expiry date checks and removal of outdated products.

Pharmacy Operations & Compliance:

• Maintain a clean, organized, and safe pharmacy environment in line with health and safety regulations.
• Ensure proper storage of medicines and controlled substances as guided by the pharmacist.
• Comply with pharmacy regulations, SOPs, and quality standards.

Administrative & Team Support:

• Assist with merchandising and promotional displays to drive sales.
• Support pharmacy marketing initiatives, loyalty programs, and community health campaigns.
• Collaborate with the pharmacist and other staff to ensure smooth daily operations.

Qualifications & Experience

• Minimum of OND / HND / Bachelor’s degree in any related field (science background preferred).
• Previous experience in retail pharmacy, healthcare, or sales role is an advantage.
• Proximity to Baruwa, Ipaja, Command, Egbeda, Ayobo, Iyana-Ipaja or environsis highly preferred.
• Basic training in pharmacy operations, customer service, or health product sales desirable.
• Familiarity with pharmacy regulations and ethical standards (added advantage).

Key Skills & Competencies:

• Strong customer service and interpersonal skills.
• Basic knowledge of pharmaceuticals, health, and wellness products.
• Attention to detail and accuracy in handling prescriptions and transactions.
• Excellent communication and active listening abilities.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Integrity and commitment to patient confidentiality.
• Proficiency with POS systems and basic computer applications (MS Office, inventory software).