About the Role

We are looking for a proactive IT Planning & Supplier Management Support Officer (Level 1) for a Tier 1 Oil & Gas Company in Nigeria to provide entry-level support in IT planning, vendor coordination, and performance tracking. This role assists the IT Business Management team in managing supplier documentation, monitoring service delivery, and ensuring smooth communication between IT, business units, and suppliers. It is ideal for candidates looking to grow their careers in IT business operations, vendor management, and governance.

Key Responsibilities

1. Provide administrative and operational support in IT planning and supplier management activities.
2. Assist with maintaining supplier records, contracts, and performance reports.
3. Support the preparation of IT budgets, forecasts, and resource allocation reports.
4. Track and update supplier performance data against agreed SLAs and KPIs.
5. Assist in coordinating meetings, reviews, and communications with suppliers.
6. Help prepare presentations, reports, and dashboards for management.
7. Support compliance checks and audits of IT supplier documentation.
8. Escalate supplier or planning-related issues to Level 2 specialists or managers.
9. Learn and apply IT governance frameworks and supplier management best practices.
10. Expected Service Delivery Expertise for IT Planning, Business Management, Planning, Performance Support, and Supplier Management (extracted from SOW)

Requirements

1. HND/Bachelor’s degree in Information Technology, Business Administration, Procurement, or related field.
2. 3-5 years’ experience in IT support, procurement, vendor management, or business administration.
3. Basic knowledge of IT services, supplier management, or contract administration.
4. Proficiency with MS Office (Excel, PowerPoint, Word) and familiarity with reporting tools.
5. Strong attention to detail, organizational, and multitasking skills.
6. Good communication and teamwork skills.
7. Eagerness to learn supplier management, IT planning, and performance tracking.
8. Certifications in CompTIA ITF+, ITIL Fundamentals, or CIPS Introductory Certificate (advantage but not mandatory).