Description

• We are seeking a dynamic, results-driven Service Sales Manager to join our team.
• This is a hunter role focused on driving revenue growth through the acquisition of new clients across Banking, Financial Services, Insurance (BFSI), Retail, and E-Commerce.
• The role requires a strong understanding of the Nigerian and African technology services landscape, with a particular focus on the fast-growing fintech segment.
• You will be responsible for identifying opportunities, engaging decision[1]makers, and offering tailored technology solutions that align with our portfolio.

Key Responsibilities and Duties
Sales Strategy & Execution:

• Identify and pursue new business opportunities within target industries (BFSI, Retail, Fintech, E-Commerce).
• Develop and maintain a robust sales pipeline through proactive lead generation and qualification.
• Conduct needs assessments and position customized technology solutions.
• Drive the full sales cycle, from initial contact through to closing, including pricing and contract negotiations.

Client Relationship Management:

• Manage new accounts until they reach critical scale, after which they will be handed over to an Account Manager.
• Build and nurture strong client relationships, ensuring satisfaction and long-term engagement.
• Serve as the primary point of contact for clients and deliver compelling presentations and proposals.

Market Research & Insights:

• Maintain a sharp focus on market trends, regulatory shifts, and emerging fintech players in Nigeria.
• Stay current with global and regional technology trends to communicate value propositions effectively.
• Monitor competitor activity and adapt sales strategies accordingly.
• Represent the company at relevant conferences, exhibitions, and industry events.

Collaboration & Teamwork:

• Partner with internal technical teams, marketing, and customer support to deliver seamless solutions.
• Share best practices and insights with other sales colleagues to strengthen overall sales performance.

Sales Reporting & Documentation:

• Accurately track sales activities, opportunities, and pipeline.
• Provide regular updates on sales performance, forecasts, and account development.

Desired Qualifications & Experience

• Bachelor’s or Master’s Degree in Finance, Computer Science, Information Technology, or Business Administration.
• Minimum of 10 years of frontline sales experience in technology services (IT, cloud, data, software, application development, analytics).
• Proven track record of selling to senior executives (CIOs, CDOs, CMOs, CFOs, COOs, and Functional Heads).
• Strong experience in selling technology services/solutions in the Middle East and/or African markets.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, with the ability to work independently as well as in teams.
• Strong multitasking and organizational skills, with the ability to thrive in a fast-paced environment.
• Strong ability to build rapport, energize stakeholders, and drive solutions-based conversations at all organizational levels.