JOB DESCRIPTION

• Sustenance of the Integrated Management System in the company by ensuring that all QMS processes are established, implemented, and maintained.
• Assists in the ISO 9001,14001 & 45001 certification maintenance program.
• Managing Clients contracts, relationships and annually reviewing current company client base by keeping proper client details & profiles, reconciliations, retention records.
• Coordinating and managing internal and external ISO audits.
• Developing and maintaining ISO documentation and procedures.
• Conducting employee ISO training and quality audits.
• Reporting and recommending corrective actions for any ISO issues.
• Identify potential issues with documentation and provide timely solutions (close out where necessary).
• Typing, Binding and proper filling of Documents (Hard & Soft copies).
• Ability to Schedule meetings and manage calendars.
• Answer phone calls and take messages.
• Draft correspondence such as emails and letters.
• Prepare minutes of meetings.
• Following up and provide administrative support on bidding for new projects.
• Managing highly confidential information in accordance with the company policy, processes and procedures.
• Liaising with various departments, such as account, store and technical department to achieve goals on time delivery of projects/materials.
• Prepare certificate of completion on the completed project.

SKILLS

• Knowledge of ISO Processes, procedures, practices and documentations will be a major added advantage that will be highly considered.
• A self-starter, capable of acting on own initiative and proactively managing competing demands, pressures and able to multi-task effectively.
• Must be able to work collaboratively, with a range of colleagues in the wider organization, as well as with external stakeholders.
• Excellent interpersonal, diplomatic, oral communication skills
• Good level of numeracy and ability to analyse statistical and financial data.
• Confidence in working with senior internal and external stakeholders at director and trustee level.
• Well placed sense of judgment and political skills, able to exercise absolute discretion and confidentiality
• Evidence of an ability to “think outside the box” and generate and implement creative solutions
• To be able to work with versatility, meeting unexpected, very tight deadlines on occasion, being able to priorities as required and able to work autonomously.

QUALIFICATIONS

• OND, HND, B.Sc. in Business or Public Administration, Social sciences & Secretariat studies.
• MBA is a plus.