Role Overview:

• Manage front‑office operations, guest services, and administrative support to ensure a professional workplace.

Key Responsibilities:

• Greet visitors, manage switchboard, and coordinate mail/courier.
• Schedule meetings, conference rooms, and travel.
• Maintain office supplies inventory and vendor relations.
• Assist with onboarding logistics and general clerical tasks.
• Uphold safety and security protocols at reception.

Qualifications & Experience:

• Diploma or Bachelor’s in Business Administration or related.
• 5 years’ admin/front‑desk experience, including 2 in manufacturing.
• Gender balance is key, so we encourage women to also apply as part of our equal opportunity drive.

Skills & Competencies:

• Professional demeanor and customer service excellence.
• Strong organizational and multitasking skills.

SMART KPIs:

• Visitor Satisfaction: Achieve ≥95% positive feedback score quarterly.
• Mail Accuracy: Process 100% of mail and couriers within 1 business day.
• Supply Availability: Maintain zero stock‑out events for office supplies annually.

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