Jobs

Jobs at Hempawa Consult Limited

  • Contents
  • Open Jobs
    1. Customer Success Lead
    2. Business Development Executive
  • Method of Application

Jobs at Hempawa Consult Limited

Customer Success Lead

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 1 – 3 years
  • Location Abuja
  • Job Field Customer Care&nbsp
  • Salary Range ₦100,000 – ₦150,000/month

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

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Method of Application


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