To establish a secure, efficient, and transparent digital voucher system that enables registered beneficiaries to redeem pre-defined hygiene and Menstrual Hygiene Management kits from Local Vendors in Pulka, ensuring accountability and real-time tracking.

Scope of Services Required:

1. Digital Voucher System Development & Management:
   • Develop a secure e-voucher/mobile voucher platform (Mobile app) for issuing, distributing, and redeeming vouchers.
   • Assign unique voucher codes/PINs/QR codes to beneficiaries for fraud prevention.
2. Beneficiary Profiling & Verification:
   • Create digital profiles for beneficiaries with necessary verification (Name, photo etc).
   • Ensure data protection compliance in beneficiary data management.
3. Vendor Onboarding & Payment Processing:
   • Recruit and onboard authorized vendors to distribute kits upon voucher redemption.
   • Provide vendors with a secure system (mobile app) to validate and process voucher redemptions.
   • Facilitate automatic reimbursement to vendors upon successful redemption.
4. Real-Time Monitoring & Reporting:
   • Provide a dashboard for real-time tracking of voucher issuance, redemptions, and stock levels.
   • Generate automated reports on beneficiary reach, redemption rates, and vendor transactions.

Expected Deliverables:

• Fully functional digital voucher system (accessible via basic phones/smartphones).
• Trained Local vendors with redemption capability.
• Monthly Reconciliation reports and Beneficiary reached (vouchers issued vs. redeemed).
• Dispute resolution mechanism for failed transactions.

Eligibility Criteria for FSPs:

• Registered financial institution/payment service provider with a valid license.
• Proven experience in digital voucher systems, mobile money, or humanitarian CVA programs.
• Ability to deploy in Pulka, Gwoza LGA with vendor coverage.
• Compliance with financial regulations and data privacy laws.

Submission Requirements:

Key Clarifications:

• Beneficiaries receive digital/physical vouchers to redeem pre-defined kits (no cash out option).
• Vendors are reimbursed digitally after successful redemption.

Total Beneficiaries to be reached:1500

Items to be distributed:

S/N	Menstrual Hygiene Kits: DESCRIPTION	Unit
1	20 Litre Plastic Bucket with Lid	Pcs
2	5 Metres Linen Rope	Pcs
3	Women Under wear Pants Cotton	Pcs
4	Bathing Soap 250grams	Pcs
5	Laundry Soap 250grams (Multi- Purpose)	Pcs
6	Disposable Sanitary Pads 30 counts Vironi	Pcs
7	Cloths Pegs- Big size	Pcs
8	Carry Bag Medium Size	Pcs

s/n	Hygiene Kits: Description	Unit
1	Jerrycan (25  litres), non-collapsible	Pcs
2	Jerrycan (10 litres), non-collapsible with Partner visibility on both sides	Pcs
3	Bucket (20 litres) with lid	Pcs
4	Kettle (2 litres) with lid, plastic	Pcs
5	Child potty with lid	Pcs
6	Laundry bar soap (250 grams)	Pcs
7	Bathing bar Soap (250 grams)	Pcs
8	Toothbrush, standard large size	Pcs
9	Toothbrush, standard small size	Pcs
10	Toothpaste, standard tube 125 grams	Pcs
11	Solar-powered torch (medium 1200amh)	Pcs
12	Carry bag big size	Pcs
13	Vaseline Blue seal Big size	Pcs

Contact: Procurements@eynprojects.org