Job title: Workforce Planning Analyst
Company: Sun King
Job description: Build and review agent schedules optimized for forecasted demand, shrinkage, business drivers, wellbeing sub policies… service levels, adherence, AHT, shrinkage, forecast accuracy and agent productivity metrics. Generate accurate performance…
Expected salary:
Location: Nairobi
Job date: Sat, 21 Jun 2025 05:19:46 GMT
Leave a Comment