Role purpose

• To provide expert advice on employee relations matters, uphold SCI’s values of integrity and accountability, and contribute to a productive and inclusive work environment. This role ensures fair and consistent handling of investigations, disciplinary and appeal processes, while fostering a culture of respect and empowerment. By building capacity in employee relations best practices, this role supports the achievement of SCI’s mission to protect and promote the well being of children.

Principal Accountabilities

• Lead and manage the investigation and resolution of employee grievances and disciplinary cases, partnering with colleagues on complex multi-faceted cases, ensuring a fair and timely process that upholds SCI’s values and policies. 
• Monitor and report on employee relations trends to identify areas for improvement and inform policies and practices, ensuring SCI remains a safe, fair, and equitable organisation. 
• Foster strong relationships with employees at all levels, promoting open communication and trust to create a collaborative and respectful work environment. 
• Provide expert advice and support to managers on complex employee relations issues, enhancing their capability to handle cases effectively and in alignment with organisational values and legal requirements.
• Partnering with Country Office Senior Management Teams as an SME (Subject Matter Expert) to provide guidance on all highly complex employee relations issues with advice from internal or external legal teams as needed 
• Ensure compliance with SCI’s Diversity, Equity, and Inclusion policies by embedding inclusive practices within all employee relations activities, helping to build a culturally competent and respectful organisation. 
• Ensure efficient implementation of final recommendations, maintaining accurate and thorough records at all stages and prioritising support for colleagues involved.

Experience and Skills
Essential

• Significant experience in handling employee grievances and disciplinary cases, ensuring processes are fair, timely, and aligned with organisational policies. 
• Demonstrated ability in providing expert advice and support to managers on complex employee relations issues, enhancing their capability to handle cases effectively.
• Extensive involvement in fostering strong relationships with employees and promoting a collaborative, respectful, and inclusive work environment.
• Significant experience in monitoring and reporting on employee relations trends to inform policies and practices, ensuring a safe and equitable organisational culture. 
• Communication: Exceptional verbal and written communication skills; capable of articulating complex issues clearly and authoritatively.
• Analytical Thinking: Strong analytical skills to monitor and report on employee relations trends, identify areas for improvement, and inform policies and practices.
• Conflict Resolution: Advanced skills in conflict resolution and negotiation, with the ability to mediate complex employee relations issues tactfully and effectively.
• Relationship Management: Ability to foster strong relationships with employees at all levels, promoting open communication and trust.
• Integrity and Ethical Judgement: High level of integrity and the ability to maintain confidentiality and impartiality at all times.
• Project Management: Strong project management skills, with the ability to oversee the efficient implementation of final recommendations and maintain accurate records.

Education and Qualifications
Essential

• Expert understanding of employment laws and regulations in one or more countries that SCI programmes in.

Desirable

• Experience working across West and Central Africa or Latin America and the Carribean
• Qualifications, experience or training in mediation, conflict resolution, or labour law would be advantageous. 
• Professional certifications in Human Resources (such as CIPD) are desirable.
• French or Spanish language skills 

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Role purpose

• To drive and enhance the Monitoring, Evaluation, Accountability, and Learning (MEAL) capabilities within Save the Children’s country offices, ensuring the delivery of high-quality data and evidence to support strategic decision-making and programme effectiveness while fostering an environment of accountability and continuous learning within a diverse and inclusive team context.

Principal Accountabilities

• Provide the first line of support to country teams on monitoring and accountability, including support or signposting on relevant SC MEAL procedures and standards, indicator choice/ logframe development, use of digital tools for data collection and analysis, maintaining IPTTs for effective project management, and on related work with partners.
• Act as focal point for country teams on data and evidence, including on new initiatives, emerging needs, challenges and opportunities.
• Develop MEAL master-budget and work with awards management, fundraising and technical teams to ensure MEAL activities and costs are adequately covered and Lead the development of response-level MEAL strategy, frameworks and systems and ensure roll out of core SCI.
• Support response staff to manage monitoring and evaluation of programme/project activities as agreed in MEAL frameworks or plans. Capacity build technical field staff in carrying out the work and ensure participatory and child-friendly approaches adopted wherever possible;
• Provide support to country SMTs and Operations teams on effective approaches to using quality data and evidence in routine management and learning.
• Quality assure monitoring and accountability data and evidence used for global reporting and insights (including relevant Program KPIs, ‘Projects on Track’ and Strategy Monitoring)~Identify, develop and/ or deliver capacity-strengthening initiatives to ensure MEAL/ REALM staff in country offices and our partners have the necessary competencies to generate and analyse quality monitoring and accountability data and evidence, use appropriate digital solutions in support of this.
• Provide technical support to country offices to generate and use reliable monitoring mechanism through Quality Benchmarks (QBs) and feedback from children and communities as part of broader work on Accountability to Children and Communities with colleagues focused on Child Participation and Child Rights programming.
• Support the development of the response Master Logframe to support proposal logframes, MEAL frameworks, plans and budgets.
• Help position SC as a thought leader by supporting development and delivery of written and oral communications in key internal and external forums, by self and other SC leaders. Serve as a credible, influential voice on technical and policy issues, ensuring alignment with other thematic areas, and positioning Save the Children as a leader in the sector.

Experience and Skills
Essential

• Experience in leading teams in monitoring, accountability and evidence collection and analysis, and delivering to a high standard.
• Strong experience of providing effective technical support in development and humanitarian setting to others, and of influencing effective practice in staff who you do not line manage
• Proven track record in putting quality data and evidence from monitoring and accountability to use for continuous improvement in programming and understanding of reporting and compliance uses of data.
• Understanding of external thinking and debates about approaches to generating and using data and evidence to drive impact.
• Good understanding of child rights programming.
• Track record of leading or delivering capacity-strengthening initiatives.
• Strong knowledge of digital tools for monitoring and accountability and ability to interface effectively with IT/ digital specialists.
• Excellent interpersonal skills for engaging with technical, non-technical and leadership staff.
• Excellent written and verbal communication skills, and ability to ensure messages and communication channels are adapted to different audience/ user needs

Education and Qualifications 
Essential

• A post-graduate degree in degree or equivalent in Social Sciences, International Development, Statistics, Public Health or a related field is essential. 
• Consideration for a combination of relevant academic qualifications and substantial work experience is also possible.

Desirable

• Professional training or certification of Monitoring and Evaluation (M&E), Results-Based Management, or Project Management or related areas would be beneficial. Desirable

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