Job Description

• Meticulously manage complex executive calendars and coordinate high-level meetings with internal and external stakeholders, ensuring optimal time utilization
• Orchestrate domestic and international travel arrangements with precision, including flights, accommodations, and detailed itineraries
• Craft and edit critical correspondence, presentations, and reports with impeccable accuracy and attention to detail
• Strategically plan and execute meetings, conferences, and events, overseeing all logistical aspects and catering requirements
• Serve as a primary liaison between executives and employees, clients, and other external partners, maintaining the highest standards of professionalism
• Exercise utmost discretion in handling confidential and sensitive information, recognizing the critical nature of executive-level communications
• Efficiently manage and prioritize incoming communications, including calls, emails, and correspondence, responding appropriately and expeditiously
• Implement and maintain robust filing systems, ensuring meticulous organization of both digital and physical documents
• Undertake special projects and execute ad hoc tasks as assigned by executives, demonstrating adaptability and commitment to organizational goals

Qualifications

• Bachelor’s degree in Business Administration or related field preferred, with 1-2 years of experience as an Executive Assistant or in a similar role supporting C-level executives
• Exceptional verbal and written communication skills, strong organizational abilities, and excellent interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Demonstrated ability to handle multiple priorities, solve problems, and adapt to changing environments
• Discretion and ability to handle confidential information with integrity
• Experience with travel arrangements and calendar management
• Familiarity with Nairobi’s business environment and local customs is a plus

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Job Description

As a Project Management Intern, you’ll support the planning and execution of both internal and client-facing projects, learning the ropes from experienced professionals while making a real contribution. Your core duties will include:

• Assist in managing internal and external projects under the close supervision of the Department Head, from kickoff through completion
• Help develop and update project plans, timelines, task lists, and deliverable trackers
• Coordinate with cross-functional teams—including developers, associates, and operations—to support timely project execution
• Track milestones, project status, and dependencies using project management tools
• Participate in project meetings; take and distribute meeting minutes and track follow-ups
• Support the preparation of weekly Capacity Reports and project documentation
• Contribute to the drafting of client updates and ensure all project communications are stored and organized properly
• Collaborate with Senior PMs during project escalations, alignment discussions, or resourcing adjustments
• Assist with the completion of Service Failure Reports and updates to the New Business Report post-SOW
• Help identify and flag risks, and monitor issue resolution steps
• Gain hands-on experience with project management tools, methodologies, and internal workflows
• Support ongoing process improvements and PM team initiatives aimed at efficiency and quality enhancement

Qualifications

• Bachelor’s degree in Project Management or related field
• Demonstrated ability to manage risks and resolve complex issues
• Outstanding stakeholder management and communication skills
• Strong leadership and team-building abilities
• Exceptional problem-solving and decision-making skills
• Fluency in English; knowledge of Swahili is a plus.

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