What will you do

• Strengthen KONE’s market position and customer base.
• Engage proactively with customers, promoting lifecycle value solutions.
• Enhance customer relationships, loyalty, and profitability.
• Oversee key account plans and assign team members to manage them.
• Promote KONE’s digital solutions to key decision-makers.
• Develop regional and individual sales plans.
• Support pricing strategies to improve profitability.
• Collect market and competitor insights to identify cross-selling opportunities.
• Lead sales processes, ensuring high-quality CRM data and results in orders and profitability.
• Set targets, guide the team on customer focus, and approve major tenders/orders.
• Coach the sales team to apply KONE’s solution-selling approach effectively.
• Manage team performance, develop skills, and ensure a positive onboarding experience.
• Motivate the team and plan for succession to achieve long-term success.

Qualifications and Experience

• Bachelor’s or master’s degree in economics, Engineering, Business, or a related field.
• 3–5 years of experience in a managerial or leadership role.
• 3–5 years of technical experience in the elevator/escalator industry (preferred) or in construction, building materials, or related sectors.
• Proven track record in business-to-business (B2B) sales.
• Demonstrated experience in sales or sales management.
• Strong background in people leadership and team management.
• Sales Expertise: In-depth understanding of the sales cycle, customer purchasing behaviors, negotiation techniques, sales reporting, and funnel management.
• Business Acumen: Proficient in business planning, budgeting, and performance monitoring.
• Service Orientation: Exhibits a customer-centric mindset focusing on delivering exceptional service.
• Digital Proficiency: Comfortable with digital tools and enthusiastic about leveraging digital solutions to drive business outcomes.
• Communication: Strong command of English, both written and verbal.

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