• The Training Coordinator will provide administrative and logistical support to the training department, ensuring smooth execution of programs across all properties.

KIPs:

• Logistical Efficiency: Timely coordination of schedules, venues, and materials.
• Budget Adherence: Managing training costs within the approved budget.
• Data Accuracy: Maintaining precise and up-to-date training records.
• Participant Satisfaction: Positive feedback scores from training attendees.
• Trainer Satisfaction: Positive feedback scores from internal/external trainers.
• Timely Reporting: On-time delivery of all required training reports.
• System Management: Efficient upload of content and support for the learning system.
• E-Learning Completion: Achieving target completion rates for online courses.

Description of Key Duties:

• Organize training schedules, venues, and materials.
• Maintain accurate training records and reports.
• Coordinate travel and accommodation for external trainers.
• Handle communication with hotel departments on training plans.
• Prepare feedback summaries and session evaluations.
• Support digital learning content uploads and LMS management.

Other Duties and Responsibilities:

• Ensure a safe work environment for you and your co-workers and uphold safety guidelines.
• To be fully conversant with all procedures in relation to fire, health, and safety at work.
• To attend all training sessions as required.

Skills and Experience:

• To perform the job successfully, an individual should demonstrate the following competencies:

Qualifications:

• Diploma in Training, Business Administration, or Hospitality.
• 1–2 years of experience in an administrative or HR role.
• Highly organized, detail-oriented, and tech-savvy.
• Proficiency in MS Office and Google Workspace.

Key Qualities & Attributes

• Organizational Skills: Highly organized with exceptional attention to detail and the ability to manage multiple tasks and deadlines simultaneously.
• Communication Skills: Strong verbal and written communication skills for clear correspondence with internal departments, employees, and external trainers.
• Tech-Savvy: Comfortable learning and using new software and digital platforms, particularly for managing training logistics and e-learning content.
• Proactive & Collaborative: A team player with a proactive attitude, capable of anticipating needs and working collaboratively with various stakeholders to ensure smooth training delivery.

Minimum Qualification:

• Experience Length: 1 Years