- Job Type Full Time
- Qualification BA/BSc/HND
- Experience
- Location Nairobi
- Job Field Sales / Marketing / Retail / Business Development 
Telesales Manager at Royal Mabati Factory
Telesales Manager
Are you a results-driven leader with a passion for motivating sales teams and delivering outstanding customer experiences? We are looking for an experienced Telesales Manager to lead our dynamic call center sales team!
Key Skills & Qualifications:
- Lead and manage a team of telesales agents to achieve sales targets. Design and execute telesales strategies that drive business growth.
- Monitor team performance and provide regular coaching, training, and feedback.
- Analyze sales data, identify trends, and implement process improvements.
- Collaborate with marketing and other departments to align campaign efforts.
- Handle escalated customer issues and ensure top-tier service delivery.
Key Competencies
- Proven experience in a telesales or call center leadership role.
- Strong interpersonal, communication, and team-building skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in CRM tools and MS Office Suite.
- Ability to work under pressure and meet ambitious sales targets.
Method of Application
Send your cv to: hr@royalmabati.com
Deadline: Sunday 4th July, 2025
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