Jobs

Telesales Manager at Royal Mabati Factory

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience
  • Location Nairobi
  • Job Field Sales / Marketing / Retail / Business Development&nbsp

Telesales Manager at Royal Mabati Factory

Telesales Manager

Are you a results-driven leader with a passion for motivating sales teams and delivering outstanding customer experiences? We are looking for an experienced Telesales Manager to lead our dynamic call center sales team!

Key Skills & Qualifications:

  • Lead and manage a team of telesales agents to achieve sales targets. Design and execute telesales strategies that drive business growth.
  • Monitor team performance and provide regular coaching, training, and feedback.
  • Analyze sales data, identify trends, and implement process improvements.
  • Collaborate with marketing and other departments to align campaign efforts.
  • Handle escalated customer issues and ensure top-tier service delivery.

Key Competencies

  • Proven experience in a telesales or call center leadership role.
  • Strong interpersonal, communication, and team-building skills.
  • Excellent problem-solving and decision-making abilities.
  • Proficiency in CRM tools and MS Office Suite.
  • Ability to work under pressure and meet ambitious sales targets.

Method of Application

Send your cv to: hr@royalmabati.com
Deadline: Sunday 4th July, 2025

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