Jobs

Technical Support Officer at Janta Kenya

  • Job Type Full Time
  • Qualification BA/BSc/HND , Diploma
  • Experience 2 – 3 years
  • Location Nairobi
  • Job Field Engineering / Technical&nbsp , ICT / Computer&nbsp

Technical Support Officer at Janta Kenya

Technical Support Officer

Key Responsibilities:

  • Install, configure, and troubleshoot vehicle tracking devices and related hardware.
  • Respond to client technical issues via phone, email, or on-site visits.
  • Conduct diagnostic tests and repairs for tracking devices.
  • Monitor system performance and escalate complex technical issues to senior engineers.
  • Document technical issues, repairs, and resolutions accurately.
  • Maintain inventory records of devices and tools used.
  • Provide maintenance support and periodic checks for existing installations.

Qualifications & Experience:

  • Diploma or Degree in Electrical Engineering, IT, Mechatronics, or related field.
  • Minimum 2–3 years’ experience in vehicle tracking system installation or electronics maintenance.
  • Strong technical and analytical skills.
  • Knowledge of GPS/GSM technologies and tracking software is an added advantage.
  • Valid driving license preferred.

Method of Application

Interested and qualified candidates are invited to submit their applications including:

  • A cover letter specifying the position applied for,
  • A detailed CV.
  • Expected salary, and
  • Notice period or availability date.

Send applications via email to: Vacancies@jantakenya.com with the subject line clearly stating the Position Title. Application Deadline: 23rd Oct 2025

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