Jobs

Service Sales Manager at Buhler Group

  • Job Type Full Time
  • Qualification BA/BSc/HND
  • Experience 5 years
  • Location Nairobi
  • Job Field Sales / Marketing / Retail / Business Development

Service Sales Manager at Buhler Group

Service Sales Manager

This is where you’ll excel

  • Prepare action plans and schedules to increase business activities in the assigned territory.
  • Identify sales prospects and contact these and other accounts as assigned.
  • Align and complement market activities together with existing Area Sales/Service Manager in the assigned territory.
  • Identify, handle, and resolve customer complaints/concerns.
  • Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.
  • Follow up on new leads and referrals resulting from field activity.
  • Ensure that client data in customer relationship management(CRM) system is up to date.
  • Prepare presentations and proposals.
  • Prepare quotation and generates sales leads for service and project business.
  • Work in cross-functional service teams to meet set KPIs, ensuring operational excellence in planning, scheduling, and delivery.
  • Champion a customer-first, value-driven approach, building long-term relationships and managing key stakeholders across sales, operations, and finance.
  • Drive performance through data (forecasting, pipeline, margins, service quality) with clear accountability and transparent communication.
  • Grow into the role by building team capability over time-support coaching, mentoring, and succession planning-while demonstrating resilience, agility, and sound conflict resolution as responsibilities expand.

These are the skills you’ll need

  • Bachelor’s degree in Engineering or other related technical field
  • Minimum 5 years of working experience in the similar industry.
  • Fluent communication skill in English language.
  • Ability to conduct sales conversations and contract negotiations.
  • Entrepreneurial drive and ownership mentality.
  • Strong data literacy (pricing, margins, lifecycle economics).

Method of Application

Interested and qualified? Go to Buhler Group on jobs.buhlergroup.com to apply

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