- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 5 years
- Location Nairobi
- Job Field Sales / Marketing / Retail / Business Development
Service Sales Manager at Buhler Group
Service Sales Manager
This is where you’ll excel
- Prepare action plans and schedules to increase business activities in the assigned territory.
- Identify sales prospects and contact these and other accounts as assigned.
- Align and complement market activities together with existing Area Sales/Service Manager in the assigned territory.
- Identify, handle, and resolve customer complaints/concerns.
- Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.
- Follow up on new leads and referrals resulting from field activity.
- Ensure that client data in customer relationship management(CRM) system is up to date.
- Prepare presentations and proposals.
- Prepare quotation and generates sales leads for service and project business.
- Work in cross-functional service teams to meet set KPIs, ensuring operational excellence in planning, scheduling, and delivery.
- Champion a customer-first, value-driven approach, building long-term relationships and managing key stakeholders across sales, operations, and finance.
- Drive performance through data (forecasting, pipeline, margins, service quality) with clear accountability and transparent communication.
- Grow into the role by building team capability over time-support coaching, mentoring, and succession planning-while demonstrating resilience, agility, and sound conflict resolution as responsibilities expand.
These are the skills you’ll need
- Bachelor’s degree in Engineering or other related technical field
- Minimum 5 years of working experience in the similar industry.
- Fluent communication skill in English language.
- Ability to conduct sales conversations and contract negotiations.
- Entrepreneurial drive and ownership mentality.
- Strong data literacy (pricing, margins, lifecycle economics).
Method of Application
Interested and qualified? Go to Buhler Group on jobs.buhlergroup.com to apply

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