Purpose for the Job

• Manage the operational functions of risk business scheme / clients within the Risk Consulting Division to ensure exceptional client satisfaction. Additionally, drive revenue generation and consistently meet or exceed budgetary targets as outlined in the annual divisional budget plan.

Duties and Responsiblities

• Serve as a Team Leader in Risk Management, providing strategic direction and oversight.
• Coordinate all risk management activities within the company and deliver tailored risk solutions to clients.
• Deliver comprehensive risk management services, including the identification, analysis, evaluation, and treatment / control of risks.
• Provide a broad range of risk consulting services, including but not limited to:
  • Risk profiling
  • Loss prevention programs
  • Insurance risk surveys
  • Enterprise Risk Management (ERM)
  • Business continuity planning
• Prepare and submit risk management reports for site visits within the required timelines.
• Achieve set revenue targets for risk management services as outlined in the annual budget.
• Serve as the Chairperson of the Risks & Controls Committee, leading discussions and ensuring compliance with risk policies.
• Prepare and support tender submissions for:
  • Risk management engagements
  • Technical and risk-related inputs in tender documentation
  • Broking tenders (technical support)
• Provide ongoing support to Minet regional offices in implementing and maintaining effective risk management programs.
• Coach, mentor, and supervise the Risk Consulting Services (RCS) team to ensure delivery on performance objectives.
• Conduct product research and development initiatives to enhance the division’s service offerings.
• Perform any other duties as may be assigned by the supervisor.

Key Result Areas

The role is accountable for achieving results in the following areas:

• Subject Matter Expertise – Delivering high-quality risk consulting and guidance.
• Quality of Service – Ensuring consistent and professional service delivery.
• Client Satisfaction – Maintaining high levels of client engagement and trust.
• Revenue Generation – Contributing to and meeting financial performance targets.
• Staff Development – Coaching and mentoring team members for improved performance.

Key Competencies

• Excellent organizational skills with a strong ability to manage multiple priorities.
• Outstanding interpersonal and communication skills, both verbal and written.
• Strong analytical skills for effective risk assessment and decision-making.
• Effective sales and marketing skills to meet quarterly and annual financial targets.
• Customer service orientation with a commitment to client satisfaction.
• Good writing skills for clear and professional report preparation.
• High degree of flexibility and adaptability in a dynamic work environment.

Knowledge And Skills Required

• Minimum of 7 years of relevant experience in Risk Management and Risk Consulting.
• In-depth knowledge of inteational risk management frameworks and standards.
• Strong understanding of insurance solutions and products commonly required by clients.
• Proficiency in Microsoft Office and relevant software applications for data management and reporting.
• Ability to maintain and manage databases accurately.

Professional and Academic Qualifications

The ideal candidate must possess:

• A bachelor’s degree in engineering, Science, or a relevant field.
• A Professional Certification in Risk Management or a Diploma in Insurance.
• DOSHS Approval in at least one category will be an added advantage