Jobs

Senior Commercial Manager- Content & Digital Services at Safaricom Kenya

  • Job Type Full Time
  • Qualification BA/BSc/HND , MBA/MSc/MA
  • Experience
  • Location Nairobi
  • Job Field Media / Advertising / Branding 

Senior Commercial Manager- Content & Digital Services at Safaricom Kenya

Senior Commercial Manager- Content & Digital Services

Responsibilities

  • Strategy and leadership: Define and implement Content growth strategies, set ambitious goals, and lead cross-functional teams to achieve them.
  • Commercial Strategy Development: Designing and executing comprehensive strategies to achieve sustainable Content Business growth and market leadership including deploying appropriate commercial models and pricing strategies for the different segments. 
  • Sales and Marketing Leadership: Overseeing all sales, marketing, and business development operations, including go-to-market (GTM) initiatives and brand positioning.
  • Partner Relationship Management: Building and maintaining strong, and profitable long-term relationships with key partners, 
  • Customer acquisition and retention: Drive user acquisition through various marketing channels and work to improve customer retention and lifetime value as well as strong understanding of customer behaviours and needs 
  • Data analysis and optimization: Use data analytics to understand user behaviour, analyze performance metrics, and identify opportunities for improvement across the conversion funnel on digital and social platforms  
  • Experimentation: Foster a culture of experimentation to test new ideas, strategies, and tactics for growth.
  • Cross-functional collaboration: Work closely with product, marketing, sales, and other teams to align growth initiatives with overall business objectives.
  • Budget management and Revenue Management: Manage the growth marketing budget and allocate resources to different initiatives based on potential ROI.  Setting financial targets, managing commercial budgets, developing pricing strategies, and ensuring profitable growth.
  • Creativity and innovation: Ability to find creative solutions and new ways to grow markets.
  • Performance Monitoring: Establishing and tracking key performance indicators (KPIs) and providing regular reports to the executive team and the board of directors.
  • Technical skills: Familiarity with analytics tools, CRM platforms, and other growth-related software is crucial. 
  • Team Leadership: Leading, mentoring, and scaling high-performing commercial teams and fostering a collaborative, performance-driven culture.
  • Health and Safety
  • Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
  • All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and 

Qualifications

  • A bachelor’s degree in business administration, marketing, finance, or a related field; an MBA or advanced degree is often preferred.
  • Extensive experience in Content Business and 8 years plus in senior commercial or sales leadership roles, with a proven track record of driving significant revenue growth
  • Profit & Loss responsibility experience
  • Experience in preparation of budgets and forecasts in a large company 
  • Financial modelling experience, preferably in Excel

Method of Application

Interested and qualified? Go to Safaricom Kenya on egjd.fa.us6.oraclecloud.com to apply

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