- Job Type Full Time
- Qualification BA/BSc/HND , MBA/MSc/MA
- Experience 7 – 10 years
- Location Mombasa
- Job Field Sales / Marketing / Retail / Business Development 
Senior Business Development Manager- Mombasa at Mwananchi Credit Ltd
Senior Business Development Manager- Mombasa
Key Responsibilities
Business Growth and Client Acquisition
- Develop and execute business development strategies to achieve revenue and client acquisition targets.
- Identify potential clients through multiple channels and convert leads into active
- Expand the client portfolio through prospecting, referrals, and partnership networks.
- Meet monthly and quarterly revenue goals as per organizational targets.
Client Relationship Management
- Build and maintain long-term relationships with clients to enhance satisfaction and
- Identify opportunities for cross-selling and upselling across product lines.
- Resolve client concerns promptly and ensure an exceptional client experience.
- Strengthen customer loyalty through proactive engagement and personalized service.
Market Research and Product Development
- Conduct market and competitor analysis to identify emerging opportunities and industry
- Collaborate with management to design and develop innovative insurance products tailored to customer needs.
- Ensure product features, pricing, and positioning remain competitive and compliant.
- Support product launches and promotional campaigns to enhance market presence.
Team Leadership and Development
- Lead, mentor, and motivate the business development team to achieve performance goals.
- Conduct regular training sessions to enhance sales techniques and product knowledge. ● Set clear targets, monitor progress, and provide performance feedback.
- Promote a high-performance culture focused on teamwork, accountability, and results.
Partnerships and Stakeholder Engagement
- Build and manage relationships with strategic partners, brokers, and corporate clients.
- Represent the company at industry forums, trade fairs, and networking events.
- Drive business collaboration and identify opportunities for strategic alliances.
Compliance and Reporting
- Ensure full compliance with IRA (Insurance Regulatory Authority) regulations and company policies.
- Monitor licensing requirements and renewals for the team and the business line.
- Prepare and submit regular performance, sales, and compliance reports to
- Maintain accurate records of all business transactions and client interactions.
Qualifications and Experience
Education:
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.
- Professional certification in Insurance (AIIK, ACII, or equivalent) is required.
- Master’s degree or training in Strategic Management or Leadership is an added
Experience:
- Minimum of 7–10 years of progressive experience in business development, sales, or insurance management.
- Proven experience leading teams and managing large client portfolios in the financial or insurance sector.
Method of Application
Interested and qualified? Go to Mwananchi Credit Ltd on mwananchicredit.com to apply

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