REPORTS TO: OPERATIONS MANAGER

Premier Hospital is seeking a committed and highly vigilant Security Co-ordinator to ensure the safety, protection, and effective security operations of the facility. The successful candidate will play a key role in safeguarding staff, patients, visitors and hospital property, while upholding the highest standards of security management.

JOB PURPOSE

Reporting to the Operations Manager the Security Co-ordinator will be responsible for

• Formulating and implementing security policies and processes that ensure the safety of staff, patients, and all individuals accessing the facility.
• Safeguarding hospital property from damage, loss, or security risk through effective prevention, monitoring, and response mechanisms.

 MAIN DUTIES AND RESPONSIBILITIES

Security & Safety of the Facility

• Formulate and implement security policies and procedures across the hospital.
• Monitor and ensure the safety of staff, patients, visitors, and property.
• Ensure timely closure of all reported security incidents with clear mitigation plans.
• Implement fire safety plans and ensure compliance.

Staff Management

• Ensure proper deployment and rotation of guards.
• Oversee induction, orientation, grooming, and conduct of all security personnel.
• Motivate and support guards to ensure effective service delivery.
• Submit accurate monthly guard attendance lists to Finance for payroll processing.

Policy Implementation & SOP Development

• Develop and implement relevant security policies, SOPs, and guidelines.
• Cascade policies to all staff and ensure compliance.
• Regularly review policies and purpose improvements.

Security Surveillance Reporting

• Prepare and submit daily security reports to supervisors and senior management.
• Receive and review daily/nightly coverage reports to support decision-making.

Access Control Management

• Ensure full implementation of the hospital’s access control policy.
• Oversee registration and monitoring of all visitors entering the premises.
• Manage parking access and traffic flow.

CCTV Management

• Oversee all CCTV operations within the facility.
• Train and guide control room operators on effective CCTV monitoring.
• Supervise installation, servicing, and maintenance of CCTV equipment.
• Handle administrative roles related to video surveillance.

Relationship Management

• Maintain positive relationships with staff, patients, visitors, and outsourced teams.
• Handle feedback and address security-related concerns promptly.

MINIMUM REQUIREMENTS/ QUALIFICATIONS

• Degree in Security Management, Criminology, or related field
• 2 years’ experience in security coordination or supervision.
• Experience in a hospital or high-risk environment is an added advantage.
• Knowledge of CCTV operations, access control systems, and emergency response.

KEY JOB REQUIREMENTS

• Agility and honesty
• Strong leadership skills, integrity, and sound judgment
• Excellent communication, reporting, and incident-handling skills.
• Excellent customer service skills.
• High level of risk awareness
• Observation skills
• Good interpersonal skills and a team player.
• Problem solving, conflict resolution and crisis management skills.