Main Responsibilities and Accountabilities

• Sales & Revenue Growth
• Customer Relationship Management
• Market Development & Reporting
• Team Collaboration & Brand Representation

Experience & Skills

• Proactively identify and pursue sales opportunities to achieve monthly and annual targets.
• Develop and maintain strong relationships with new and existing customers.
• Present, promote, and sell products to prospective customers through persuasive communication and demonstrations.
• Maximize upselling and cross-selling opportunities.
• Ensure excellent customer service delivery to enhance satisfaction and loyalty.
• Handle customer inquiries, concerns, and complaints with professionalism.
• Provide after-sales support and follow-up to ensure repeat business.
• Conduct market research to identify customer needs, trends, and competitive activities.
• Provide regular sales forecasts and reports to management.
• Offer feedback and recommendations to improve product positioning and sales strategy.
• Coordinate with marketing and operations teams to align sales efforts.
• Participate in promotional activities, product launches, and activations.
• Represent the brand partner with professionalism, integrity, and customer focus.
• Diploma or Bachelor’s degree in Sales, Marketing, Business Administration, or a related field.
• 2–3 years’ proven sales experience, preferably in retail, publishing, or FMCG sectors.
• Strong record of achieving or exceeding sales targets.
• Excellent communication, presentation, and negotiation skills.
• Strong customer focus with the ability to build lasting relationships.
• Ability to work independently, meet deadlines, and adapt to changing market conditions.