Job Purpose:

This role combines direct selling of bakery products with timely delivery to clients. The successful candidates will be responsible for growing sales on their routes, maintaining customer relationships, and ensuring fresh, high-quality bread reaches customers on time and in excellent condition.

Key Responsibilities:

Sales Duties:

• Build and maintain strong relationships with grocery shops, kiosks, cafés, restaurants, and supermarkets.
• Promote and upsell bread and other bakery items to existing clients and identify new sales opportunities along the route.
• Offer advice on stock levels, shelf displays, and ordering patterns to support repeat sales.
• Process daily orders, issue invoices, and collect or follow up on payments.
• Monitor market trends and share customer feedback with the management team.

Delivery Duties:

• Load products into the delivery vehicle each morning, ensuring order accuracy and safe handling.
• Deliver bakery products to clients on time, maintaining professional and courteous customer service.
• Assist customers in checking stock and placing reorders.
• Maintain delivery vehicle cleanliness and report any service issues.
• Keep delivery logs and paperwork updated daily.
• Follow hygiene and safety protocols during handling and delivery of food products.

Key Requirements:

• Previous experience in sales, delivery, or field distribution, ideally in the bakery or FMCG sector.
• At least 1-2 years of experience in a related field.
• KCSE certificate (minimum qualification).
• A valid drivers license and a clean driving record.
• Strong customer service and communication skills.
• Ability to start early mornings and manage delivery timelines efficiently.
• Punctual, reliable and self-driven with good record-keeping habits.
• Training in sales, logistics, or customer service is an added advantage.