The main objective of this role is to provide end-to-end administrative and coordination support to the sales team — ensuring accuracy in sales operations, timely communication with clients, and seamless collaboration across internal departments.

Key Responsibilities

Sales Operations Support

• Support the sales team in daily activities including data entry, order processing, and sales tracking.
• Maintain accurate sales records, reports, and databases to ensure up-to-date information for decision-making.
• Coordinate with internal teams such as Marketing, Customer Service, and IT to facilitate smooth sales operations.

Client and Team Coordination

• Schedule and manage sales-related meetings and appointments (with IT Director, CS and PS teams).
• Assist in lead generation, follow-up, and pipeline management.
• Ensure timely and professional communication with clients and internal stakeholders.

Administrative and Reporting Functions

• Prepare sales materials, presentations, and documentation as required.
• Perform general administrative tasks including managing emails, phone calls, and correspondence.
• Generate and analyze sales reports for tracking team performance and progress.

Key Competencies

• Strong background in sales coordination or customer-facing roles (minimum 5 years).
• High proficiency in MS Excel, data management, and calendar scheduling tools.
• Excellent organizational skills with keen attention to detail and accuracy in sales documentation.
• Strong communication and interpersonal skills, with the ability to work effectively across departments.
• Proven ability to manage multiple priorities, including order tracking, meeting coordination, and client follow-ups.
• Experience in handling government clients is an added advantage.

Requirements

• A Bachelor’s degree in Business Administration, Marketing, or a related field.
• An MBA qualification will be an added advantage.
• 5–7 years of relevant experience in sales coordination or similar roles within a structured organization.