As a Sales Agent, you will work closely with the company’s leadership and sales team to support sales operations, convert leads, and provide exceptional service to clients throughout the property acquisition process. The ideal candidate is dependable, coachable, and enthusiastic about real estate.

Job Description

Key Responsibilities

• Promote and showcase available properties to potential clients through site visits, calls, WhatsApp, email, and presentations.
• Build, manage, and maintain strong relationships with both new and existing clients.
• Proactively identify and engage new leads, follow up consistently, and close sales.
• Match clients to suitable properties based on their needs and preferences.
• Coordinate and attend property viewings, open houses, and exhibitions.
• Provide timely and actionable feedback to marketing and operations teams to enhance customer experience.
• Maintain accurate client records, property details, and follow-up tasks in the CRM system.
• Research market trends and opportunities for listings, pricing, and competitor activity.
• Handle both inbound and outbound client calls with professionalism and enthusiasm.
• Resolve customer inquiries and issues promptly, ensuring client satisfaction at every touchpoint.
• Support the team in refining sales processes and contributing to ongoing business improvement.

Job Requirements

Key Requirements

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Comfortable with email platforms (Gmail, Outlook)
• Strong verbal and written communication skills
• Excellent organization and time management skills
• Ability to work both independently and as part of a team
• High integrity, confidentiality, and dependability
• Willingness to work weekends and attend field visits as needed
• Eagerness to learn and grow in a dynamic sales environment

go to method of application »

Key Responsibilities:

• Conduct daily outbound calls to leads and existing customers to promote products, upsell, and drive conversions.
• Engage with repeat customers to facilitate re-orders and ensure a positive customer experience.
• Follow up on inquiries, leads, to close sales opportunities.
• Maintain and update customer records in the system, including call logs, feedback, and order details.
• Respond to customer questions, complaints, or concerns with professionalism and efficiency.
• Work closely with dispatch teams to ensure accurate order fulfillment and delivery follow-up.
• Prepare basic sales reports and performance updates.
• Assist in identifying trends in customer preferences and market feedback.

Job Requirements

• Diploma or degree in Sales, Marketing, Business, Agribusiness, or a related field.
• 1–2 years of experience in sales, tele sales, or customer service, preferably in FMCG or agribusiness.
• Strong phone communication skills in both English and Kiswahili.
• Proactive, confident, and persuasive with a customer-first attitude.
• Familiarity with sales tracking tools.
• Comfortable working in a fast-paced, target-driven environment.
• Strong organizational skills and attention to detail.