Key Responsibilities

SACCO Acquisition & Partnerships

• Identify, engage, and build relationships with companies that operate internal SACCOs.
• Understand SACCO needs and communicate how Power’s platform can meet them.
• Own the full sales cycle — from lead generation to contract signing and go-live.
• Represent Power at SACCO events, HR forums, and other relevant networks.

Onboarding & Customer Success

• Lead new SACCOs through the onboarding process: system setup, training, and member enrollment.
• Serve as the main point of contact for SACCO leadership teams.
• Provide continuous support and drive platform adoption through ongoing engagement.
• Collect feedback, track platform usage, and surface insights to internal teams.

Strategy & Product Collaboration

• Act as the voice of the customer to help improve and evolve the SACCO platform.
• Collaborate with product, support, and compliance teams to ensure SACCOs’ needs are met.
• Contribute to strategic planning around SACCO growth and expansion.

Qualifications

• 5+ years in B2B partnerships, enterprise sales, SACCO development, customer success, or fintech operations.
• Familiarity with SACCOs, financial cooperatives, or employee benefit structures in Kenya.
• Strong communication and relationship-building skills — from SACCO committee to HR leadership.
• Experience managing complex onboarding or implementation processes.
• Startup mindset: self-driven, adaptable, solutions-oriented, and excited to build from the ground up.
• Tech-savvy, with the ability to learn, explain, and support financial software platforms.