Key responsibilities:

• Secure new business directly or through intermediaries in all the business channels.
• Maintain excellent customer service to intermediaries and clients.
• Service existing business.
• Follow up on renewals for medical insurance business.
• Forward proposal forms and all KYC documents to underwriting department.
• Ensure timely collections of premium as per the credit control policy.
• Prepare weekly reports as required by the BDM – Retail Health.
• Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
• Respond to customer and client enquiries.
• Delegated Authority:  As per the approved Delegated Authority Matrix.
• Perform any other duties as may be assigned from time to time.

Knowledge, experience and qualifications required:

• Bachelors’ degree in Actuarial science or Business related field.
• Professional qualification in Insurance (ACII, IIK).
• 2-4 years’ relevant experience in the insurance industry.