Minimum Requirements

• A College Diploma or University Degree.
• Fluency in English, Swahili, and a local language spoken in the target counties
• Proficiency using Microsoft Office and SharePoint
• Very good typing speed and accuracy.
• Experience transcribing from audio or video recordings in English. Ability to transcribe in Swahili (or another study language) and translate the interview into English as needed.
• Current residency in Nairobi and willingness to work from the PSI Global Services Hub office based in Nairobi – is desired.
• Ability to work independently and meet deadlines with excellent attention to detail and quality – including document formatting
• Previous experience working with NGOs or a reputable research organization/institution.

Responsibilities and Duties

• Availability to attend in-person training for the entire designated period. Training will be held centrally in Nairobi.
• Support the review of study instruments, including the content, terminologies, and quality translation.
• Sign data confidentiality agreement and comply with stipulations.
• Maintain work plan
• Submit complete, accurate, and well formatted transcripts (word-by-word) for the assigned interviews. Prescribed template will be used for this purpose (e.g., font type, font size, spacing, and time stamps)
• Manage study data (labelling, saving, and data safety and confidentiality) and equipment as per approved protocol.
• Debrief regularly with the project management staff to share field updates.
• Submit progress reports, including narrative and verifiable field expenses, using prescribed templates.