The successful candidate will be responsible for managing front office operations, providing administrative support, and ensuring smooth day-to-day office coordination. The ideal candidate is customer-focused, detail-oriented, and capable of handling administrative and basic accounting tasks in a fast-paced work environment.

Key Responsibilities

• Serve as the first point of contact for clients, visitors, and callers, ensuring a welcoming and professional office environment.
• Manage front office operations, including handling phone calls, emails, and client inquiries.
• Maintain office filing systems, schedules, appointments, and records.
• Draft, format, and manage professional documents, letters, and reports using Microsoft Word.
• Prepare spreadsheets, perform data entry, and generate basic reports using Microsoft Excel
• Assist with petty cash handling, receipts, and basic accounting record-keeping.
• Support internal communication and general administrative duties as assigned.
• Ensure confidentiality and proper handling of sensitive information at all times.

Minimum Qualifications & Requirements

• Diploma in Business Administration, Secretarial Studies, Front Office Operations, or a related field.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
• Strong computer skills, including typing, email management, and internet use.
• Basic knowledge of accounts, including petty cash handling and invoicing, is an added advantage.
• Excellent communication, interpersonal, and customer service skills.
• Professional appearance, integrity, and ability to handle confidential information.
• At least 1–2 years’ experience as a receptionist, secretary, or front office administrator will be an added advantage.